Environment Health shows red cross at IIS column

john3423

Solved

Question

Hi guys ,

In our environment we see a red cross at the IIS column. The error is "The remote server returned an error: (404) Not Found". I can remote and connect to the server. Also I have problems in consuming a web service.

Yesterday we had problems in server. We were able to open the console but not the remote. But now the server is running ok and users can use the application.

Did this ever happen to you?

Thank you for your help.

21 Jan 2020

Nordin Ahdi

MVP

Solution

Hi John,

The best thing to do in order to solve the issue quickly is open a support ticket.

Some things you can try yourself:

Make sure IIS is started
Perform an IIS reset and see if it fixes the issue
Make sure all related OutSystems window services are running (OutSystems Deployment Controller Service, Scheduler service, Deployment Service)

Regards,

Nordin

21 Jan 2020

1 reply

23 Jan 2020

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john3423

Nordin Ahdi wrote:

Hi John,

The best thing to do in order to solve the issue quickly is open a support ticket.

Some things you can try yourself:

Make sure IIS is started
Perform an IIS reset and see if it fixes the issue
Make sure all related OutSystems window services are running (OutSystems Deployment Controller Service, Scheduler service, Deployment Service)

Regards,

Nordin

Hi Nordin Ahdi,

I reset ISS and I resolved the problem.

Thank you for your help.

23 Jan 2020

Nordin Ahdi

MVP

Nice one John :)

23 Jan 2020

Claudio FerreiraS

Hi! I am new on Outsystems and I started facing the same issue "red cross on IIS column".

In my case, the IIS restart don't fixed the issue.

I'd like to know if someone got a fix to that issue three years ago.

Thanks in Advance!

Claudio.

07 Jul 2023

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