Hi all,
Not really a support question but an answer I wanted to share here since it took some time to find this issue out.
We had Firebase integrated where we've added custom events with parameters. However where (some) events were shown in the dashboard, the parameters seemed not to work. We've search a lot and we've found out that there were 2 things to be aware of when using the custom events/parameters.
1) Events/parameters are only shown after 24h in the dashboard
2) For your DEV/TST environments the app needs to be used by '10 users' before the custom parameters are shown in the dashboard.
Especially number 2 was hard to find out, but when we did this, the parameters where shown in the firebase dashboard. Found this on the following page at one of the replies (see attached screenshot below):
https://stackoverflow.com/questions/37507941/firebase-analytics-custom-events-params
We've really been searching and guessing a lot why we didn't saw any parameters appear so wanted to share this information here, so you don't spent the time to it.
Kind regards,
Evert
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Hi Evert van der Zalm,I appreciate your sharing, it's strange that it takes 24h to reflect the same i.e, not realtime analytics.I would suggest you write a blog for the same, it would be an additional help & save a lot of time of users like me whenever we came across such.Addition to this I would like you to confirm below, coz you did some battle with the same: - It may take up to 24 hours to get your data listed and updated on the Firebase Console. [ Which is clear now] - Firebase Console follows PST timezone. - If we use the below command while the device connected to adb-logger [ Android Studio would be a feasible option as well], Run the below commands on the terminal :
adb shell setprop debug.firebase.analytics.app <package_name>
& then go to firebase console - in DebugView. And you could see the events in real-time.This may help when we don't want to wait for 24h.
Ref: https://firebase.google.com/docs/analytics/debugviewGood Luck,
assif
Hello Assif,
If I only had the time for it, but one of the first thing people will do is search and they can now find additional information here. Regarding you post:
As I can remember the 24hours is only with new custom events that are made. Once they are shown in the dashboard the information can be shown real-time.
The debug view I can't confirm, didn't worked with it but also good to know it can help.
For the other part, just keep being aware of the different devices needed else nothing will be shown.
Kind regards,Evert
@Evert,
My experience is that custom events ALLWAYS only show up after 24 hours, unless marked as conversion, in which case there are near-realtime visible.
The debug-view is a great feature we use, in which case you can see the custom events realtime, but of course it is only available if you connect the mobile device with to the USB port of your computer.
Regards,
Daniel
Hi Daniel,
How did you get the debug view to work please, did you only need to turn on verbose logging and use a debug build or did you do something else?
Thanks
Daniel,
Well, in the situation we'll had it didn't, they only were shown after we've used enough devices to test it with, so good to hear this isn't the situation everywhere (or maybe it's been improved, our test was December 2019) because it was quite a search to find this information and knowing why they didn't show in the dashboard.
How did you get the Debug View to work in Firebase? I'm not seeing any events there when it's on with a debug build of my app and full logging and the instructions are for traditional coding only. Can anyone tell me what else is needed please.