[S22.Imap] Search Action Error - "xm002 BAD User is authenticated but not connected"

Forge Component
Published on 2018-04-14 by Pedro Freire
3 votes
Published on 2018-04-14 by Pedro Freire


With the S22.Imap component, I am able to receive emails from an Outlook server at times and see the data but at other times, I am faced with the following internal error in the application:

" S22_Imap Search action: xm002 BAD User is authenticated but not connected "

I've read that it could be due to the server being accessed to often: https://github.com/mscdex/node-imap/issues/689#issuecomment-375586621

It can't be a credentials issue since it works every so often and the data is retrieved correctly when it does so.

My OutSystems Service Studio Version: 11.0.614.0

What else could be causing this issue?