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2024-03-04 12-06-32
Flávio Monteiro
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4Comments
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[S22.Imap] When making the connection it gives a timeout
Question
Email
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Traditional Web
s22-imap
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S22.Imap (O11)
Forge asset by Pedro Freire
Application Type
Traditional Web, Reactive

Im doing the connection first

And it gives a timeout and after a litle bit it gives this error:

Any idea of what this might be? This is in a environment of a client but in my personal environment it works perfectly

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21 Jan 2021
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2018-09-27 18-20-33
Swatantra Kumar
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Solution

Replying to Flávio Monteiro's comment on 22 Jan 2021 11:19:08

That makes it clear, Flávio. The OutSystems or to be precise, component is unable to make a connection to the IMAP server. Since the server is behind a firewall which blocks all the incoming request, you get the connection timeout error.


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23 Jan 2021
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2018-09-27 18-20-33
Swatantra Kumar
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Is your O365 has restricted access and accessible only behind a VPN connection?

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21 Jan 2021
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2024-03-04 12-06-32
Flávio Monteiro

Yes, i have to use a VPN to access the clients environment.

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22 Jan 2021
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2018-09-27 18-20-33
Swatantra Kumar
Champion
Solution

Replying to Flávio Monteiro's comment on 22 Jan 2021 11:19:08

That makes it clear, Flávio. The OutSystems or to be precise, component is unable to make a connection to the IMAP server. Since the server is behind a firewall which blocks all the incoming request, you get the connection timeout error.


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23 Jan 2021
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2024-03-04 12-06-32
Flávio Monteiro

Replying to Swatantra Kumar's comment on 23 Jan 2021 16:06:31

Looks like i was using the wrong port. I needed to use the port 143 and set false the useSSL

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25 Jan 2021
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