1581
Views
10
Comments
Solved
[ServiceStudio]Can not Connect to environment.
Service Studio Version
11.10.20 (Build 41467)

Hi here,

I can not connect to My Personal environment and Another on-premise environment from today.

(Yestoday is ok).

OS Version:Windows10 Enterprise(1909)

Service Studio Version:11.10.20(build 41467)


And i tried on another laptop with same Service Studio Version ,two environment it are all ok.



2020-06-11 07-24-05
Ming Liu
Solution

fixed the problem by reinstall the version of:

Service Studio Version:11.10.19(build 41208)

UserImage.jpg
Nuno Silva Borges
Solution

Hi,


First of all thank you for reporting this issue and providing workarounds.


We released a new Service Studio version, 11.10.20.41551, which should solve this issue. If possible try to update your version and tell us if it worked.


Thank you!

2024-04-15 11-41-04
Porselvan Gnanavelu

Hi Ming,

I don't know why its happening in personal environment. But in the on-premise environment, this insecure connection warning is due to the "SSL" certificate. Once we installed "SSL"  certificate this warning wont occur.

2026-03-16 00-00-40
Palak Patel

This is strange but from today Morning I am also having the same error.

Tried different Environments and different machines. Also tried different networks and premises VPN.

Same error as Ming.

Service Studio Version:11.10.20(build 41467)
Platform :11.10.3 (Build 27323)

 

2020-06-11 07-24-05
Ming Liu
Solution

fixed the problem by reinstall the version of:

Service Studio Version:11.10.19(build 41208)

2026-03-16 00-00-40
Palak Patel

Fixed for me as well.
I cleared Cache from TEMP folder and restarted my laptop.

Works well with the same Service Studio version which I installed previously.
(Still don't know the reason for this)

2018-06-24 00-44-25
Bruce Buttles

@Palak Patel ... exactly which TEMP folder did you clear?

2018-06-24 00-44-25
Bruce Buttles

I found and fixed it!

The OutSystems Settings.xml file somehow was changed to be <HasSSL>false</HasSSL>

Check out the screenshot below - I simply changed to true, saved Settings.xml and restarted OutSystems Service Studio.

UserImage.jpg
Nuno Silva Borges
Solution

Hi,


First of all thank you for reporting this issue and providing workarounds.


We released a new Service Studio version, 11.10.20.41551, which should solve this issue. If possible try to update your version and tell us if it worked.


Thank you!

UserImage.jpg
Anderson Davi

Hi,

The same problem occurs again in versions 11.11+ connecting to on-premise environment.

2019-04-29 17-34-07
Rossi

For a long time already we are not able to  connect via the Integration Studio.

While Service Studio prompts with a warning and let us to connect to the server, the Integration Studio gives an error and does not allow us to connect to it. It only tries to use HTTP but it is disabled in our environments, only HTTPS works, but the certificate is self-signed only it is inside a VPN and it is not the public domain. 


UserImage.jpg
Christian Cortés

Hi all.

I've found the same problem once I have updated my version 11 of the Service Studio to latest. I've tried all answers in this post and the same problem is happening.

  1. Secure connection warning in service studio
  2. Unable to connect to my environment using Integration Studio. 

Integration Studio screenshot error attached.

versopm.png
Community GuidelinesBe kind and respectful, give credit to the original source of content, and search for duplicates before posting.