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How to update the trusted advisor probe on lifetime

Hi Team,


Since Trusted advisor (architecture dashboard) was updated to AI Mentor studio

we have errors in our lifetime env.

We would like to update this TrPr_communication  module since our version is old now


Can anyone help with how to source this? The documentation suggests that https://aimentorstudio.outsystems.com/MentorStudio/Applications prompts an update if required but I don't get that prompt. 


Thanks for your help,

Andy

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Andy Cody
Solution

Hi Bart, Thanks for the response. 

We ended up raising an outsystems support ticket to get links to the probe dowloads.

The links were under th page

https://aimentorstudio.outsystems.com/MentorStudio/ProbeDownload?ActivationCode=xxx

which may be of help someone else in the future.

Regards,

Andy

2024-11-25 22-05-29
Sergio Aznar Guallar

Hi Andy,

Check this documentation about updating ai mentor probes, may help you with this issue:

https://success.outsystems.com/documentation/11/managing_the_applications_lifecycle/manage_technical_debt/how_to_update_the_ai_mentor_studio_probes/


Kind regards,

Sergio

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Andy Cody

Thanks for your response Sergio, the issue is that the documentation states I wilkl be prompted to download and update the latest probes but I do not get this prompt when I sign in to https://aimentorstudio.outsystems.com/MentorStudio so I am looking for a way to obtain the latest probes versions for me to install.

2021-04-12 11-47-04
Bart Nooijens

Hi Andy,

Are you environment admin? Normally only the enviroment admin does get the prompt to download new probes. 

Best,

Bart

UserImage.jpg
Andy Cody
Solution

Hi Bart, Thanks for the response. 

We ended up raising an outsystems support ticket to get links to the probe dowloads.

The links were under th page

https://aimentorstudio.outsystems.com/MentorStudio/ProbeDownload?ActivationCode=xxx

which may be of help someone else in the future.

Regards,

Andy

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