113
Views
14
Comments
Issue Applying Modifications to the Table in Employee Directory
Question
Service Studio Version
11.54.70 (Build 63475)

Hello,

I'm encountering an issue in the Employee Directory module when attempting to apply a phone number in the "PhoneNumber" column. As shown in the attached screenshot, the system fails to apply the record and displays the following error: "1 record couldn't be applied. You can check the error hovering on failed cell or view error report."

This error occurs specifically when inputting the phone number for an employee. It seems that there might be a validation or permission issue causing the record to fail.

Could you please assist in identifying and resolving the underlying issue? Any insights or guidance on how to correct this would be greatly appreciated.


I am following the 'Build an app' training on the OutSystems platform. 

2024-03-23 18-16-49
Bryan Villalobos

Hi @Mr.Alves ,

It looks like your data type for PhoneNumber column is integer. Your value actually already exceeds the maximum integer value.

What you can do is to change the data type for PhoneNumber to "Phone Number" instead of integer.


Regards,

Bryan

2024-08-14 01-00-24
Mr.Alves

I followed your instructions, but the error persists. I'm unable to edit any column; I keep encountering the same issue. I even tried creating the table manually without importing the file provided in the training, but the error continues. I’m still searching for a solution.



2024-03-23 18-16-49
Bryan Villalobos

Can you share your oml? 

Otherwise, please give some screenshots on what error you are encountering? Does the same thing happen and same error shows even after publishing your changes?



2024-08-14 01-00-24
Mr.Alves


I am unable to apply the changes I make to this table; the error occurs in any column. I made the modifications you suggested, but the error persists. When I click on the error, the message that appears is the same as in the text file, as shown in the image.

2024-03-23 18-16-49
Bryan Villalobos

Hi @Mr.Alves

1. As it says, can you check your service center error logs and see the whole error related to this? Can you take a screenshot of the details?

2. If you discard the changes, then try adding a new row, are you still unable to even insert new data?

3. It looks like this is the training that you are going through https://learn.outsystems.com/training/journeys/web-developer-single-use-case-2608/bootstrap-entity-and-data-from-an-excel-file/o11/6230 . It says to update the data type to long integer. This is what you did initially and it already prompts the error?

2024-03-23 18-16-49
Bryan Villalobos

I tried the exact steps in the lesson but I did not encounter your issue.

Are you using your personal environment? Can you please share your oml? (Module > Export > Save As..)

2024-08-14 01-00-24
Mr.Alves

1. I checked the Service Center and didn't find the error. 

2. I manually created a table without importing the file provided by the training, yet the error still occurs. 

3. I followed the step-by-step instructions from the training, but the error still occurs. 

4. Yes, I am using my personal environment. 

My OML file:






EmployeeDirectory.oml
2024-03-23 18-16-49
Bryan Villalobos

Hi @Mr.Alves ,

I tried a lot of things and even tried your oml but I am unable to replicate your issue. I did multiple updates and such but I always get a successful update.

When you opened the text file, it says "You don't have permissions to perform this operation." which I reckon is related to your user. I did think that you might have modified your user permissions somewhere but that might not be possible with personal environment. But it does seem like some issues with your user.

I suggest you reach out to OutSystems and open a support ticket. https://success.outsystems.com/support/outsystems_community/opening_a_support_case_with_outsystems/ 


Regards,

Bryan


2024-08-14 01-00-24
Mr.Alves


Hi @Bryan Villalobos 

I believe it’s indeed something related to my personal environment. I even created another environment with a different email, but the error persists. It might require a different permission than what’s available in the personal environment. I’ll follow your suggestion and open a support ticket to see if they can provide any insights.


Thank you very much for your help in trying to resolve the issue.

2021-09-06 15-09-53
Dorine Boudry
 
MVP

as a first step, you should do what the message suggests : hover the cell or click on the error report link.  That will hopefully already tell you more

UserImage.jpg
Leonard Zitzmann

Could outsystems support help you with your problem or did you find any other solution? We are currently experiencing the same issue.

UserImage.jpg
Afaque Shaikh

Hi, 
As you are doing training, could you please try to delete and recreate the same entity and see if the issue still persists.

Thanks,

Afaque Shaikh


UserImage.jpg
Bi Jianpeng

Hi,

i had the same issue

os: MACOS 

ver: ServiceStudio-11.54.76.63581.dmg

UserImage.jpg
Bi Jianpeng

是VPN的原因。VPN开机启动停止。然后重启机器,把机器中所有的VPN与过滤条件 停用  就可以解决

Community GuidelinesBe kind and respectful, give credit to the original source of content, and search for duplicates before posting.