1.We are trying to connect to an external file server with the following details .
Domain : OM-FILESVR01
IP Address : 10.10.9.195
Path :\\10.10.9.195\UCL_Share
along with user name and password
2.We Use "FileSystem" forge component to connect with the file server and while trying to connect we receive the following error,
Win32Error: 0 System.ComponentModel.Win32Exception (0x80004005): Error connecting to remote share at OutSystems.NssFileSystem.CssFileSystem.MssDirectory_Exists(String ssPath, String ssDomain, String ssUsername, String ssPassword, Boolean& ssExists, String& ssErrorMessage)
We connected with the vendor's firewall team and got to know that the request from our side is not reaching the Primary Fire wall and we are not able to troubleshoot the issue.
we have a VPN Tunnel set up as well .
Can anyone help us with this please ?
Hi Bharat hi,
Bear in mind that that access should be given in the Server where the platform is installed.
If you can access to the Server where the platform is installed you can then check the if you can access that remote location
Regards
Hi Bharathi,
10.10.9.195 is a private IP address. So make sure the VPN tunnel actually allows access to that address, and that it doesn't conflict with any private IP addresses in use by the network the server runs on. Is it a cloud server? If so, how and by who is the IP tunnel configured?