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[Crash Reporting Plugin (Firebase)] dSYM File Required
crash-reporting-plugin-firebase
Mobile icon
Forge asset by OutSystems
Application Type
Mobile
Platform Version
11.18.1 (Build 37828)

We have implemented Firebase Crashlytics in the Mobile application to monitor and analyze crashes in a more user-friendly manner. While we are able to capture crashes occurring on Android devices without any issues, we have encountered a warning for our iOS application indicating that a dSYM file is required to properly read the crash logs.

Any guidance on how to obtain the dSYM file from the iOS application? Here are some additional details for reference:

  • Build generated with MABS 10.0
  • Build type: Debug
  • Provisioning profile and P12 certificate: Development Type
2025-12-09 14-11-18
Janakiraman JR
Solution

Hi,

To obtain the dSYM file from your iOS application, please follow these steps:

  1. Source Code Retrieval: You can use the 'Get Source Code API', which requires the Platform version to be at least 11.27.0 and the Lifetime version to be at least 11.21.1. Ensure your environments meet these version requirements before proceeding. You will also need to create a service account in Lifetime and follow the instructions outlined in the Download Source Code documentation.

  2. For Older Versions: If your Platform server version is below 11.27.0, please submit a support ticket. Be sure to provide your app identifier along with the application’s generated date and time.

  3. File Location: For builds generated with MABS 10.0, the dSYM file can be found at the following path: /source/platforms/iOS/.xarchive/dSYMs.

Best Regards,

Janakiraman JR

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Ricardo Silva

Hey @JR.

I believe dSYMs could be available for download within App Store Connect. Have you tried it?

BR.

2025-12-09 14-11-18
Janakiraman JR

Hi Ricardo Silva,

As mentioned the documentation, I attempted to locate the "Download dSYM" option on App Store Connect, but I was unable to find it. 

Regards,

Janakiraman JR

2025-12-09 14-11-18
Janakiraman JR
Solution

Hi,

To obtain the dSYM file from your iOS application, please follow these steps:

  1. Source Code Retrieval: You can use the 'Get Source Code API', which requires the Platform version to be at least 11.27.0 and the Lifetime version to be at least 11.21.1. Ensure your environments meet these version requirements before proceeding. You will also need to create a service account in Lifetime and follow the instructions outlined in the Download Source Code documentation.

  2. For Older Versions: If your Platform server version is below 11.27.0, please submit a support ticket. Be sure to provide your app identifier along with the application’s generated date and time.

  3. File Location: For builds generated with MABS 10.0, the dSYM file can be found at the following path: /source/platforms/iOS/.xarchive/dSYMs.

Best Regards,

Janakiraman JR

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