Please write your idea in English, which is the language of choose on the OutSystems community pages.

Chat, so we can talk to someone from support in real time. Sometimes there's a problem that can't be solved in the forums, and we have to solve it quickly, and the chat we have has to wait for a reply email. And there isn't much material available online.

*idea English version

Hi,

Why you assume you get a quicker response time via chat, the reason you probably don't get a email in the speed you desire is their capacity to reply timely. That will not change with having a chat service.

If your support case is too important to wait you can already escalate it by calling OutSystems

Yes, the call is useful, but not everyone speaks English fluently, so chat would be a good option, as it has several linguistic tools that help when communicating in English, through writing.

Ah yes, that makes sense

Wow! That good Ideia, this will improve development in real time. Congrats!!