As a multi-tenant platform it would be good if OutSystems has the option to add one or more SMTP servers (like we have with DB Connections).

Sometimes we work with multi-tenant applications and each tenant needs to send e-mails from different servers, so it can solve that problem.

Per app, tenant, or eSpace, or even set on the email itself would be fantastic. This is potentially important for multi-tenant apps that need to send email on behalf of certain clients.

J.Ja

include test-email and I'm in :D

If you include also  to be able to pass record list to the email as a parameter and let you decide in the email how to display it would be fantastic also.

Presently this feature provides functionality to define email server detail which applies to all the applications and all tenants. If we can have flexibility at service center level to define values tenant wise for "Default Sender Name" and "Default Sender Email", would be great. As sometimes to fulfill customer/application needs we need this. In future this helps users to handle this kind of scenarios from service center itself without tweaking this things at code level.  

Ok João

Thanks,

Pradeep.

The issue...

The OS platform currently only allows to setup one SMTP server per environment. This means that all emails (from all applications) need to be sent via the same SMTP server!

However there are situations where it would be useful to use more than one SMTP server in a factory. 

My story...

I personally came across a situation (but have heard of other similar situations from colleagues) where the customer had a requirement for a particular application to use a specific SMTP server). 

In my case we were asked to use a paid SMTP server service which provides very complete email statistics. However (since it's a paid service) the customer did not want all the factory applications to use it to send emails.

To overcome this we had to create the emails using screens instead of the common "email" widget. Then we had to GET the HTML from the screens, and clean all the scripts and other tags that are added to the screens by the platform. Then in order to send the email we had to use Richmail actions (from RichMail extension) to create the email, authenticate and send the email...

...all this just to send an email with a different SMTP server!

My suggestion...

to implement this idea is to allow multiple SMTP servers to be added on Service Center and to be able to set one as default.

Then to send the email we could configure which SMTP server to use on the SendEmail widget. It could look something like:

We would then be able to select which SMTP server to use, otherwise the default SMTP server would be used.

I hope someone else out there finds this idea useful...

Nice Idea Pedro!

We are facing the same issue in our company!

I can see this feature being useful too Pedro. 

+1

+1, must have.

Currently if you want to use Outsytems OOTB send email actions in your different applications, they will all share the same SMTP configuration set for the environment in Service Center.

Let's say you have 2 different applications with different branding, both with email sending functionalities. If you want to set a different SMTP profile for each one (e.g.: unique sender name, SMTP server...) you actually can't... at least in an easy way as you would expect.

There are some forge components which allow you to create multiple SMTP profiles and map them to your desired espaces, but they essentially use custom send email actions which do not take OS OOTB email screens as arguments (you have to manually pass the raw HTML, do some regex tweaks, and a whole bunch of inline CSS in order to get it properly formatted)

This gets even worse in terms of scalability, imagine you already have an app (let's call it A) running in your environment making use of the default OutSystems send email action, and now you have to develop a new one (B) that needs a different SMTP profile... You have two options:

1. change A to use a custom send email action along with B (extra effort)

2. manage A's SMTP details in service center and B's in the custom component.

neither of both feels like an easy or elegant way to solve a problem that most would assume to be a 5-minute configuration.

It would be great to enhance service center's email section to accommodate multiple SMTP profiles and select which modules should each be mapped to.

Notes:

SMTP Forge Component here addressed: https://www.outsystems.com/forge/component-overview/1226/smtpclient

Good idea!

Good Idea!

There are couple of SMTP forge components which allows to set or provide the provision to set the different SMTP configurations each applications.

Ah, check. Yes, having this option in Service Center will be much convenient.

That would add a huge value specially in enterprise grade landscape, with multiple Apps / teams 

Good Idea

Hello.

I was thinking about the email list behavior that we can configure right now in service center, to allow emails to be delivered only for a list. It would be nice if we could have that list per application instead of for all environment, what do you think about it?

Hi Lucas,

I fail to understand to what email list you are referring?

Regards,

Daniel

Hello Daniël.

I'm referring to the test email list that you can have in the environments, Usually it's used in the dev/test environments.

In service center, you can configure that going to Administration > Email > Redirect Emails To Test List

Regards,

Lucas Vilela

Hi Team,

There should be a way to configure multiple email servers in one OutSystems Environment.

Details:
One OutSystems Environment can have n no. of applications & from each application we can trigger out the emails.
These emails are sent out from different email servers.

Currently, we can configure only one email server in the OutSystems Service Center. We should have a feature to configure multiple Email Servers in one Environment & we can bind the servers to different applications (maybe something similar to User Role Management we have in Lifetime).

This feature could be helpful for many clients who plan to run multiple applications with multiple server configurations from one single OutSystems Environment.

Thoughts?

Regards,

Neha Agrawal

I would like to use multiple SMTP servers for sending our emails for different reasons.

But in service center (later ODC) we can only configure one SMTP server. It would be really nice if we could configure multiple SMTP servers and specify the SMTP server when we call the sendmail actions? Also mark 1 as the default SMTP server to use when no SMTP server is specified.

I have found some forge components but the problem is we can't use the OutSystems email templates, tracking in service center etc. anymore and we only want to specify the SMTP server to use. It would be a pity to implement a complete own email functionality for just specifying and selecting multiple SMTP servers.

I totally agree with this. 

I'll add the possibility to distinguish each SMTP server from different tenants. 

I knew this was already an idea that existed for a while but had to track it down:

https://www.outsystems.com/ideas/305/multiple-email-server-configuration-support/

Merge please.