Reporting the health of the environment
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On our RadarOn our Radar
Service Center

A function to send reporting mail about the health of environment to administrator person would be helpful for us.

For example:

  1. sending alert mail to the administrator automatically when the deployment service being troubled.
  2. sending daily report mail about all environment' health detail.

Or APIs which are used for implementing these function are helpful, too.


This post relates to the thread below:
https://www.outsystems.com/forums/discussion/36632/

Changed the category to
Service Center
Changed the status to
On our RadarOn our radar

Hi Takasi,


Thank you for your idea.

We are changing its status to "on our radar" since its a good idea. It is not on our roadmap by now, we’ll keep an eye here if this idea continues to grow and get comments from all of you.


Thank you,

Joao Bento

Merged this idea with 'Production Environment Health Warning email alert to administrator' (created on 06 Aug 2020 09:15:18 by ronny)

It would be good to be proactive that any of the environment health warning to have email alert to the administrator.



This comment was:
- originally posted on idea 'Production Environment Health Warning email alert to administrator' (created on 06 Aug 2020 by ronny)
- merged to idea 'Reporting the health of the environment' on 03 Apr 2021 07:00:41 by Daniël Kuhlmann
Merged this idea with 'Email notifications for environment health in service center' (created on 02 Apr 2021 20:30:54 by Ashish Akolkar)

We were facing issues that  some services in health check up / environment health are giving warning or stopped.

This we came to know that when some of our schedules/ timers/ process didn't run, and we need to check by logging into the service center that environment health is ok. Then we found some services are not working.

I would like to suggest that  for environment health  there should be some feature to receive report daily or as per schedule which will help ops time a lot.


Note:  warning or error in services could be caused due to some database issue or other configuration issue that was later resolved by restarting services  I have given this scenario to get context.


Thanks & Regards

Ashish Akolkar










This comment was:
- originally posted on idea 'Email notifications for environment health in service center' (created on 02 Apr 2021 by Ashish Akolkar)
- merged to idea 'Reporting the health of the environment' on 03 Apr 2021 07:01:18 by Daniël Kuhlmann
Changed the category to
Service Center


This comment was:
- originally posted on idea 'Email notifications for environment health in service center' (created on 02 Apr 2021 by Ashish Akolkar)
- merged to idea 'Reporting the health of the environment' on 03 Apr 2021 07:01:18 by Daniël Kuhlmann

Good Idea, but I will merge it in the same idea created in 2018.



This comment was:
- originally posted on idea 'Email notifications for environment health in service center' (created on 02 Apr 2021 by Ashish Akolkar)
- merged to idea 'Reporting the health of the environment' on 03 Apr 2021 07:01:18 by Daniël Kuhlmann

Thanks Daniel,

It will really save a lot of time of ops people.

As I see this idea bring in 2018 but due to less likes / votes it's not on priority.

I hope team will look this again and add in roadmap as it will help to simplify the operation process in automated way :)

Thanks & Regards Ashish Akolkar









Yes I agree, I voted too on the idea, that is the reason why I merge yours to consolidate the votes.

I think its a great idea too. 

Merged this idea with 'Receive notifications about the health of the factory' (created on 04 May 2021 07:20:29 by CrisSanz)

Hi! It would be very interesting to receive notifications about the factory in the email, such as: environment reports: top errors, slow queries, etc. or lifetime analytics or some critical login errors, etc. or when a module turns red in architecture dashboard...

We have configured the Administration Email account but nothing is actually reaching us




This comment was:
- originally posted on idea 'Receive notifications about the health of the factory' (created on 04 May 2021 by CrisSanz)
- merged to idea 'Reporting the health of the environment' on 08 May 2021 14:11:56 by Justin James

The Administration Email account is just for showing the Administration Email on your login screen. It isn't ment to sent you information by email. All it does is show this message on login screen of Service Center:

But only if you also check the Show email on login screen




This comment was:
- originally posted on idea 'Receive notifications about the health of the factory' (created on 04 May 2021 by CrisSanz)
- merged to idea 'Reporting the health of the environment' on 08 May 2021 14:11:56 by Justin James
Merged this idea with 'Add ability to setup notifications when environment metrics cross certain thresholds.' (created on 16 Aug 2019 17:40:46 by Greg Whitten)

In LifeTime you can check how much database space is being used and in Service Center you can check the Environment Health, but you have to be actively checking those pages in order to spot any issues.  It would be great to have the ability to setup notifications for things like:

1. Database size grows bigger than a certain percentage of its maximum.

2. A timer runs longer than a configured duration.

3. The statuses of any of the services listed on the Environment Health page change from a green check to something else.





This comment was:
- originally posted on idea 'Add ability to setup notifications when environment metrics cross certain thresholds.' (created on 16 Aug 2019 by Greg Whitten)
- merged to idea 'Reporting the health of the environment' on 08 May 2021 14:20:20 by Justin James
2018-10-29 13-00-29
Magda Pereira
Changed the category to
Lifetime


This comment was:
- originally posted on idea 'Add ability to setup notifications when environment metrics cross certain thresholds.' (created on 16 Aug 2019 by Greg Whitten)
- merged to idea 'Reporting the health of the environment' on 08 May 2021 14:20:20 by Justin James