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Audit for Service Center Administration
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Service Center

Audit log for changes / addition to Service Center Administration :

  1. Changes/Updates to Environment configuration should be audited 
  2. Changes/Updates to Database connection (Add/Delete - By Whom)
  3. Changes/Updates to certificates
  4. Changes/Updates to email configurations


Logging the actions are critical as it will affect applications running the in the environment if changes applied and not able to trace who have made the changes.

25 Jan 2019
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Changed the category to
Service Center
25 Jan 2019
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When this function is realized, our system operation will be improved.

09 Aug 2019
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I hope the product team realize that this is basic requirement for a platform to support enterprise grade solution. 

10 Dec 2020
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This level of logging is a prerequisite for operating in a validated environment. My hope is that Outsystems will enhance Service Center logging, as is mentioned in this idea.

10 Dec 2020
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Yes, this.

03 Dec 2021
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Merged this idea with 'Audit fields for configurable parameters in Service Center' (created on 29 Dec 2022 19:47:10 by Ricardo Monteiro)
30 Dec 2022
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Hi there!

As someone who manages the OutSystems factory I would like to know who was the last user to update parameters in Service Center.

My expectation would be to go to the Administration menu in Service Center and know who was the last user that updated the parameters in the submenus or see a history of changes that have been made and by who.

Thanks for the attention.

29 Dec 2022
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