15
 Followers
61
 Likes

Food and basic goods delivery

COVID-19
Working on it
expected delivery in Q2 2020

This is a project aimed for Portugal, in a first phase, but which can be extended to other countries.

It is just an idea and I count on the support of this forum to make it grow and solve the challenges!


Vision

Enable and manage the delivery of food and basic goods, in the form of a basket, to people who are more prone to be infected with coronavirus, already has coronavirus or is in quarantine.


Personas

Hypermarkets

Volunteer to indicate beneficiaries and transport basket delivery


Use cases

Registration of Hypermarkets

- Responsible for creating the baskets

Registration of Volunteers

- Responsible for collection and delivery to the beneficiaries respective addresses

Registration of beneficiaries

- Registration will be done by the volunteer who indicates a family that meets the conditions to be a beneficiary


Challenges

- How to check if the family should be considered to benefit?

- Definition of the basket. Should we have multiple types with different prices?

- Online payments (only).

- How to deliver safely?


User Stories (draft)

US1 - Registration of Volunteers

- With facebook or google and with indication of the area of residence to define a range of action

- Indication of the hours available to make deliveries


US2 - Registration of Hypermarkets

- As OutSystems has a close relationship with Continente hypermarkets, it would be easier to articulate with them in a first phase


US3 - Registration of Beneficiaries

- This registration must be done by the Volunteers through their account.

- Indication of name, address, number of people in the household


US4 - Task assignment to the Volunteer

- At the end of each day, generate a route for the volunteer, which should be done the next day.


US5 - Task completion

- The beneficiary must indicate that he received the basket.


I hope that this helps to understand the idea and that it can grow with the support of everyone.


Thanks!

Created on 16 Mar (3 weeks ago)
Comments (52)

Changed the category to COVID-19


Merged this idea with 'Groceries Helper' (created on 16 Mar 2020 11:58:47 by Job Smeets)

As we all know, since the corona outbreak it has been advised to minimise interpersonal contact. This is most important for the elderly and other at-risk groups. Many people are working from home or self-quarantining themselves and therefore would have time left over to help those more at-risk in their area.


One major element of life that noone can go without, grocery shopping, is one element where I find myself wanting to help those in need in my direct area, but I don't know how to get in touch with them. Also, with interpersonal contact being minimised, I am unsure how to deal with the exchange of money if I were to go out on the street to help with this issue.


I think it would be great to have an app in which I can see if people in my direct neighborhood are in need of groceries. In that case, if I'm already heading to the shops, I can pick something up for them as well. I assume that the other users would be able to list what they need so I can decide for myself whether that's manageable with my means of transport. 


As I live in the Netherlands, I think a simple and quick integration with Tikkie or iDeal for the financial transactions side would be easy to set up and a trusted method for users of all sides.


Maybe this already exists but if it doesn't, I think this can really help people to make an impact in their direct environment!



This comment was:
- originally posted on idea 'Groceries Helper' (created on 16 Mar 2020 by Job Smeets)
- merged to idea 'Food and basic goods delivery' on 16 Mar 2020 20:00:35 by Nuno Reis

I think that we have a similar idea :) 

https://www.outsystems.com/ideas/8257/food-and-basic-goods-delivery



This comment was:
- originally posted on idea 'Groceries Helper' (created on 16 Mar 2020 by Job Smeets)
- merged to idea 'Food and basic goods delivery' on 16 Mar 2020 20:00:35 by Nuno Reis

Yeah André, it looks like it! Great minds think alike, eh?



This comment was:
- originally posted on idea 'Groceries Helper' (created on 16 Mar 2020 by Job Smeets)
- merged to idea 'Food and basic goods delivery' on 16 Mar 2020 20:00:35 by Nuno Reis

yeah xD maybe we can create a partnership on this . What do you think?



This comment was:
- originally posted on idea 'Groceries Helper' (created on 16 Mar 2020 by Job Smeets)
- merged to idea 'Food and basic goods delivery' on 16 Mar 2020 20:00:35 by Nuno Reis

I think there's also another similar idea: https://www.outsystems.com/ideas/8273/covid-19-website-with-maps-for-people-to-ask-for-offer-help-to-others-in-self



This comment was:
- originally posted on idea 'Groceries Helper' (created on 16 Mar 2020 by Job Smeets)
- merged to idea 'Food and basic goods delivery' on 16 Mar 2020 20:00:35 by Nuno Reis

Yeah, they look similar. Maybe we should merge them all?



This comment was:
- originally posted on idea 'Groceries Helper' (created on 16 Mar 2020 by Job Smeets)
- merged to idea 'Food and basic goods delivery' on 16 Mar 2020 20:00:35 by Nuno Reis

I'm OK with merging them!



This comment was:
- originally posted on idea 'Groceries Helper' (created on 16 Mar 2020 by Job Smeets)
- merged to idea 'Food and basic goods delivery' on 16 Mar 2020 20:00:35 by Nuno Reis

Following your comments I merged the 3 ideas.

Thanks!

That's a wonderful idea - I'm in Australia - and there was a story of a a boy who was putting up posters on street poles - asking if people needed assistance with groceries, and other chores - he was riding his bike around the local streets - and helping the elderly.   So nice !

This is a very good idea and maybe you could add a personal community aspect to have an overview of your near family and friends's status on their well being and possible request for help like I added as an idea:
https://www.outsystems.com/ideas/8291/social-network-covid-19-status-app?IsFromAdvancedSearch=True

This is a fantastic list of ideas!

I'm wondering if the Supermarkets could be encouraged to pre-pack the recommended essentials (top 20-30 items) into a ready to collect box/carrier. This could contain easy to prepare foods and non-perishables like rice, pasta tins of soup etc. This approach could increase the speed at which we would release the app as we would not need to integrate into complex product catalogues, with many tens of thousands of SKU's - which is the case for every grocery retailers. The food pack could have variations depending on size of family, vegetarian, vegan etc. I believe this could also encourage more members of the community to participate in collections as the size of the pack would be predetermined (eg. being asked to pick up a couple of pre-packed boxes vs. 20 bags of shopping).

For those Grocery retailers that have some form of eCommerce capability then this might not be required, however could be extended to include a link to "ready-packed food orders" - then we would just need to add some form of "click and collect" functionality into the app if this didn't already exist. 

Developing the collection component of the app to be geo-centric would also make sense for the reasons you have outlined above. We could even go as far as a pushed notification to collection volunteers in the local community, if we geolocate them (within 1mile of the in-store collection point) and there is a neighbours order ready for collection as they are passing by.

The rules and logic to support this process would not need to be overly complex 

e.g. 

Push a notification to collect a food pack if I am currently within 1 mile of the collection point and the delivery address is within 2 miles of my home address etc. 

This is a fantastic community focussed initiative... great work all!! 


Hey Andy!

Yes, that's the idea and that's what I meant by the "basked". The Supermarkets  would prepare them and the volunteer would just collect and deliver it to the beneficiaries. 

Thanks for making it more understandable :)

Hi Andy and André,


That's actually deviating quite a bit from the idea I had at the beginning, and I think that would introduce not only a lot of complexity to the idea, but also increase the effective time to have this actually help people. You would need complicated agreements with various/many supermarkets which would probably take time to work out.


I was thinking of a very simple "shopping list" type of approach. Where one user can just list what they need, not in product catalog style but simply, for instance:

  • Whole Grain Bread
  • Skim Milk
  • Rice (1 kilo)
  • Butter
  • etc.

This way, it would be easier to use (especially for the elderly, who I believe would be the main target demographic) and it would allow for flexibility in the case of (specific) products not being available. If you order one brand of rice but get another, it could to frustrations or users not willing to pay for what they received. But if it's a generic shopping list, you're leaving more responsibility and more options to the "courier". And this responsibility is in my opinion also something that people are willing to offer at the moment, to help out their neighbours and community.


Please let me know your thoughts :) 

Hi Job,

Yes I understand - I'm wondering if the grocery collection element of any app could piggy-back onto the existing communities in the Nextdoor App or even Facebook?? 


Merged this idea with 'Helping older people and other risk groups' (created on 16 Mar 2020 12:19:39 by Nuno Miguel Verdasca)

At such a delicate moment, we know that we can all become contaminated, but among us there are risk groups such as old people or people with certain types of disease, such as respiratory diseases. These people should be as isolated as possible, and some of these people have no family or friends who can help them with some basic tasks, like going to the supermarket or the pharmacy.


Why not create an application where volunteers and people in need of help can register, and so volunteers can help these people at risk in these tasks without putting their lives at risk.


An application that can manage this voluntary action, knowing that volunteers will be able to take some risks, but not as much as risk groups.

Cheers,
Nuno Verdasca



This comment was:
- originally posted on idea 'Helping older people and other risk groups' (created on 16 Mar 2020 by Nuno Miguel Verdasca)
- merged to idea 'Food and basic goods delivery' on 17 Mar 2020 19:36:37 by Rodrigo Coutinho

Changed the category to COVID-19




This comment was:
- originally posted on idea 'Helping older people and other risk groups' (created on 16 Mar 2020 by Nuno Miguel Verdasca)
- merged to idea 'Food and basic goods delivery' on 17 Mar 2020 19:36:37 by Rodrigo Coutinho

If you have more suggestions to add, please share. All options are good.



This comment was:
- originally posted on idea 'Helping older people and other risk groups' (created on 16 Mar 2020 by Nuno Miguel Verdasca)
- merged to idea 'Food and basic goods delivery' on 17 Mar 2020 19:36:37 by Rodrigo Coutinho

Similar with this one? https://www.outsystems.com/ideas/8257/food-and-basic-goods-delivery



This comment was:
- originally posted on idea 'Helping older people and other risk groups' (created on 16 Mar 2020 by Nuno Miguel Verdasca)
- merged to idea 'Food and basic goods delivery' on 17 Mar 2020 19:36:37 by Rodrigo Coutinho

It's a little different, I didn't happen to see your idea and I don't know who created it first, but even if it was you, and congratulations on the idea, because in fact this is an important point, although in some countries like Portugal, Italy and Spain, there are already some platforms like these ... Your idea only addresses supermarkets, while mine covers all basic services, such as going to the pharmacy or even dealing with other matters that these needy people need. In other words, my idea is slightly wider.



This comment was:
- originally posted on idea 'Helping older people and other risk groups' (created on 16 Mar 2020 by Nuno Miguel Verdasca)
- merged to idea 'Food and basic goods delivery' on 17 Mar 2020 19:36:37 by Rodrigo Coutinho
Merged this idea with 'Pharmacy volunteer delivery service' (created on 16 Mar 2020 12:30:27 by Nigel Warren)

When elderly or vulnerable people self-isolate their doctor or local pharmacy may need to deliver medicines to them. There are many local volunteers in the community who would gladly make that delivery free of charge. 

Facebook groups are mushrooming everywhere to offer support in the community. I myself have volunteered to do shopping, walk dogs, cut the grass, etc.  

There may be security/safeguard concerns though. 

Could we create an app to allow doctors or pharmacy shops to register volunteers, and assign them delivery jobs around the community? The app would need to provide some kind of delivery evidence confirmation, that is contactless. This could be tracked using geolocation plus a photo of the package left on the doorstep, or in the hand of the recipient. (Contactless is important. No touching of phone, or pens/paper.)

Bear in mind, the most elderly and vulnerable people are not tech-literate, don't have devices. So I envisage an app that helps pharmacies/doctors/shops collaborate with volunteers with a minimum of bureaucracy, and in no way requiring the care recipient to use the app.

Some kind of integration with Facebook could make this app spread virally! [Sorry, is that inappropriate to say? :) ]

Take this group that I have joined as an example - 

https://www.facebook.com/groups/2719618778152631/

This group in a small UK town was created on 13th March. It already has 296 members (i.e. volunteers). 

Groups like this have multiple administrators. They are recruiting members just using Facebook posts. Once they get into the 'business' of needing to assign tasks and verify that those tasks have been done, Facebook posts and direct messages may be insufficient for easy administration, and also might be considered too informal to make doctors/pharmacists confident in using the volunteer network.

The app, if integrated with Facebook, might add an extra layer of identity/address checking, so people can be confident that someone like me--who volunteers to collect drugs from the pharmacy and deliver them to an isolated person--really is who I say I am.

 This app could be used for other kinds of delivery/volunteer. General shopping - though frankly I think just neighborly support will probably see that job done, without the need for technology.




This comment was:
- originally posted on idea 'Pharmacy volunteer delivery service' (created on 16 Mar 2020 by Nigel Warren)
- merged to idea 'Food and basic goods delivery' on 17 Mar 2020 19:43:40 by Rodrigo Coutinho

Changed the category to




This comment was:
- originally posted on idea 'Pharmacy volunteer delivery service' (created on 16 Mar 2020 by Nigel Warren)
- merged to idea 'Food and basic goods delivery' on 17 Mar 2020 19:43:40 by Rodrigo Coutinho

Changed the category to COVID-19




This comment was:
- originally posted on idea 'Pharmacy volunteer delivery service' (created on 16 Mar 2020 by Nigel Warren)
- merged to idea 'Food and basic goods delivery' on 17 Mar 2020 19:43:40 by Rodrigo Coutinho
Merged this idea with 'Grocery buyers groups' (created on 16 Mar 2020 13:15:18 by Natali Zuñiga)

An app to schedule and organize in groups , according to location and initials (maybe), people to buy on groceries stores or supermarkets. This app should  inform at what time they can go shopping and where.

This would help to keep a record, in case someone in the group gets the virus.



This comment was:
- originally posted on idea 'Grocery buyers groups' (created on 16 Mar 2020 by Natali Zuñiga)
- merged to idea 'Food and basic goods delivery' on 17 Mar 2020 19:53:00 by Rodrigo Coutinho

Changed the category to COVID-19




This comment was:
- originally posted on idea 'Grocery buyers groups' (created on 16 Mar 2020 by Natali Zuñiga)
- merged to idea 'Food and basic goods delivery' on 17 Mar 2020 19:53:00 by Rodrigo Coutinho

I don't understand why mine merged with this one, when as I explained my idea goes further than this one... while this one only addresses the issue of foodstuffs, I also address issues like pharmacy, and other needs. But if in Rodrigo Coutinho's opinion it makes sense...

Hello Nuno! 

The goal of this merge is for you to get you in contact with André and all others that have similar ideas. This way we can all work together for the greater good, with much more impact than if you’d work individually! 

There are a lot of ideas out there, but the real challenge is executing! That’s our goal right now, to deliver projects that help the community deal with this pandemic. Merging similar ideas is our way to bring like-minded people together, make it easier for the community to find and vote on ideas, and simplify the process of picking the projects with the biggest impact.

Stay safe and thank you for being a volunteer in this effort!

Hi Nuno Reis,


I guess you got confused and merged my idea with this one. The two are way apart. This is more around delivery of good etc. That's pretty much possible even now with a lot of platforms available in almost all countries. The only factor is, it would be chargeable foe deliveries. 


My idea was to offer help around things like babysitting, running a errand through a post office or any other place, taking the dog for a walk  etc. Basically anything . Not just confined to delivery of goods from supermarkets. This idea does not cover all these thing. And even if we try to merge this with my idea it's going to be way more complicated and take more time to implement. 


Mine was a simple thing where people in quarantine would ask for any kind of help . Mark them with a marker on a map. And volunteers in the vicinity can offer help. Based on the responses the person in quarantine can simply choose any one . Ends the cycle. No partnerships with  hypermarkets, no route generations, no online payments required.


To put forth my perspective let me give you an example : it's as simple as  someone needed a platform to just chat among contacts. Whatsapp is the ideal solution. But we are trying to build Facebook instead. Hence the use case gets as neglected as Facebook messenger is when compared to whatsapp.  


Please see if you can separate my idea from this one. Also not sure how you would divide and justify the support for my idea as my idea already had 20+ people supporting within half hour of posting.   


Hope this makes sense !


Cheers,

Tushar

Agree, Tushar. We've unmerged your idea. Thank you!

Hi Tushar.

In your original example you mentioned "household stuff, groceries etc. ". I interpreted it as buying things for the house and food. Indeed with that extra, it becomes a lot more interesting. A "Help Our Neighbor" vibe.

Sorry, I think now it is not possible to split because more ideas were added afterward. But all feedback in considered to build apps. This post of yours also.


Merged this idea with 'Volunteer to clean or deliver food and medicine to people!' (created on 16 Mar 2020 17:55:00 by Will Huehls)

Make a board of local needs (areas to be cleaned, stores needing stocking assistance, food lists, medicine lists, ...) like Angie's List or Home Advisor.



This comment was:
- originally posted on idea 'Volunteer to clean or deliver food and medicine to people!' (created on 16 Mar 2020 by Will Huehls)
- merged to idea 'Food and basic goods delivery' on 21 Mar 2020 16:17:13 by Rodrigo Coutinho

Simular with this one?  https://www.outsystems.com/ideas/8257/food-and-basic-goods-delivery



This comment was:
- originally posted on idea 'Volunteer to clean or deliver food and medicine to people!' (created on 16 Mar 2020 by Will Huehls)
- merged to idea 'Food and basic goods delivery' on 21 Mar 2020 16:17:13 by Rodrigo Coutinho
Merged this idea with 'Community Shopping App' (created on 18 Mar 2020 15:37:46 by José Batista)

Even though we'll have to stay quarantine the maximum time possible, we'll all eventually have to go out shopping, exposing ourselves to risks. 

The ideia would be to create a sort of a "go shopping" community app, so people could be able to coordenate with each other somehow, in order to keep things more calm and helpful to everyone, avoiding this way many crowds and people, at the same time at hypermarkets.



This comment was:
- originally posted on idea 'Community Shopping App' (created on 18 Mar 2020 by José Batista)
- merged to idea 'Food and basic goods delivery' on 21 Mar 2020 16:17:56 by Rodrigo Coutinho

Changed the category to COVID-19




This comment was:
- originally posted on idea 'Community Shopping App' (created on 18 Mar 2020 by José Batista)
- merged to idea 'Food and basic goods delivery' on 21 Mar 2020 16:17:56 by Rodrigo Coutinho

How do we start building this? This is a good idea but given how fast things are spreading we should come together and start building. We can add features and feature toggles because different countries will have different needs and can start with a very lean MVP.

Merged this idea with 'App for volunteers to help groups of risk with groceries/medication by location' (created on 16 Mar 2020 15:04:53 by Hugo Antunes)

Create an app where younger adults can submit their availability and location to help the people in need, in their neighborhood, with groceries and medication.


According to the latest studies, eldery people are in fact the most affected ones, for that reason they need to remain, as much as they can, isolated in their houses.


This application will allow to create a network of volunteers by location.




This comment was:
- originally posted on idea 'App for volunteers to help groups of risk with groceries/medication by location' (created on 16 Mar 2020 by Hugo Antunes)
- merged to idea 'Food and basic goods delivery' on 21 Mar 2020 16:18:50 by Rodrigo Coutinho