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Filter by User on Screen Requests Log
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Implemented
Service Center
Platform Server 11.18.0 (Build 37468)

It would be great to filter by user on the Screen Requests Log list, so we could immediately understand what was the user journey, for better analysis and even troubleshooting.

Currently the User column is already shown in the list (and of course we can export to excel and filter it in the spreadsheet), but it would be great to be able to do that directly on Service Center.

Thanks,


ServiceCenterScreenRequestsLog.png
09 Dec 2020
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Agreed. It makes so much sense, it is surprising that it is not available already.

03 Dec 2021
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Changed the status to
Working on it
expected delivery in 22-Quarter4

Hello Luís,


Thank you for raising this idea.

Just to let you know that the product team is currently working on making your idea a reality in the product. We expect to have this delivered with a future Platform Server release, hopefully by the end of 2022.


All the best

20 Oct 2022
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Changed the status to
Implemented
on 28 Nov 2022

Hi Luís Figueiredo,

Letting you know (with some delay) that your suggestion has been implemented in PS 11.18.0 as part of R11CT-311. You can find the release notes here.

Thank you for making the suggestion and for everyone who upvoted it.

Hope you continue making suggestions in the future.

All the best

12 Apr
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