Re-using a pharmacy finder app built in OutSystems, the Humana team delivered a COVID-19 test center finder app over the course of a weekend - Humana built a web app that replaced a spreadsheet. The app has full back-office functions, so a team of thirty users could constantly update the national testing locations database. This then evolved into a mobile-friendly customer-facing app, helping members and call-center agents find test locations themselves through a Google-map-like search experience.
