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Finder apps

Efficiencies Experiences Healthcare, Pharma & Biotech Insurance AMER

1

month

Re-using a pharmacy finder app built in OutSystems, the Humana team delivered a COVID-19 test center finder app over the course of a weekend - Humana built a web app that replaced a spreadsheet. The app has full back-office functions, so a team of thirty users could constantly update the national testing locations database. This then evolved into a mobile-friendly customer-facing app, helping members and call-center agents find test locations themselves through a Google-map-like search experience.

covid test center finder dashboard
"Over the course of a weekend, we built a web app that replaced the spreadsheet. Next, we expanded the app with full back-office functions, so a team of thirty users could constantly update the national testing locations database. Then working with CDR, we turned this into a mobile-friendly customer-facing app, helping members and call-center agents find test locations themselves through a Google-map-like search experience. I'd say, not too bad for only a month's work!"
bruce buttles
Bruce Buttles Digital Channels Director
Humana