Customer-facing application that provides a loan payoff statement. It includes a customer component that clients can use to access the request on the mobile app or online banking. It also has an external component that loan officers from other institutions, such as banks or auto dealerships, can use to request a loan payoff. The app automatically sends back an email with a URL link to the OutSystems app, where they can fill out the loan payoff details, request information, and submit it.