Resource and efficiency measure app

Web app that helps Crown Prosecution Service with its operational excellence and efficiency program. 40% of the agency’s employees need to use the app daily to capture and report on efficiency data, which managers then analyze to identify bottlenecks and best practices. Compared to its predecessor, the new app makes data entry simpler and faster and provides built-in reporting, giving managers 24x7 real-time efficiency information. The app processed around 1 million records in its first year of operation. In addition to the application, several other global applications and services were built to support it and create a solid base for other applications to reuse in the future.