Details
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Wire transfer app

Experiences Efficiencies Banking & Financial Services AMER

4

developers

12

months

App that manages wire transfers automatically. When a customer submits an online request, it goes through this app, which integrates with internal workflow and third-party risk mitigation systems, like OFAC, for automatic pre-verification and risk checks. Depending on several criteria, such as the dollar amount or when the customer updated their contact information, the wire transfer is approved automatically or sent for manual verification. Currently, about 90% of wire transfers are processed without human intervention, saving $1.8 million in labor costs. This app replaced a manual process prone to errors. The app was later enhanced to support single family residential mortgage and warehouse lending wires.

"This app put OutSystems on the map from a business perspective. It showed us the sophistication and flexibility that could be achieved."
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Head of Bank Development
Digital bank