This service application provides the following functionalities:

• Business due date calculator
• Business elapsed time calculator
• Reverse business due date calculator
• Working day check action

To calculate the due date or elapsed time, you can use OutSystems date and time functions such as AddDays() and DiffMinutes(). These functions can be used without considering business working days and hours.

With this service, you can define the business working days and hours for various departments within an organization.

These services will calculate due dates and elapsed times based on the defined business working hours and days.

This allows you to configure shift timings that span across two days, such as a night shift from 9:00 PM to 6:00 AM the next day.

You can create an end-user module or use the Forge asset "Calendar Admin" to create and manage business calendars.

This service is particularly useful for ticketing tools, reminder logic, and request tracking applications.