I am getting the 'connection has timed out' error when using the application. I am also getting a connection time out issue when trying to publish new changes on service studio. Are these related? The error message says to increase the 'short operations timeout' value. Will this help solve the 'connection has timed out error' while using the application also? If so, how much can i increase the 'short operations timeout' value? Thank you!
Hello Low,
Here are my inputs on two timeout issues:
Application Connection Timeout - This is very likely due to long running complex logic in your application. You can try to fix it through increasing the timeouts, however I would first suggest you to verify the logic whether there are really some problems with it. About the timeouts here is the documentation available.
https://success.outsystems.com/support/troubleshooting/application_runtime/timeouts_under_the_hood/
Service Studio Publish Timeout - This could be the internet slowness issues or some problem with your environment. If internet is not a problem, then if your platform is being managed by OutSystems please submit a support ticket, otherwise if it is an on premise set up please reach out to the concerned team.
Hope it helps!
Junaid