I’m using the Ultimate PDF component in my OutSystems app. When I click the 'Download PDF' button, I get a server request timeout error while attempting to download the file. I’ve tried using the SetRequestTimeout method from the HTTPRequestHandler extension, but the issue persists.
Hi @Jothikarthika - EONE,
I have shared a post below that might help solve your issue :
https://www.outsystems.com/forums/discussion/85113/ultimate-pdf-ultimatepdf-the-operation-has-timed-out/
Thanks,
Vipin Yadav
Hi Vipin Yadav,
In the 'Download PDF' server action, I set the 'SetRequestTimeout' to 60 seconds, but the issue persists.
Jothikarthika
If possible can you please share your oml file so that i will check.
I regret to inform you that I am unable to share the OML.
jothikarthika
Hi @Jothikarthika - EONEplease check in service Center .it may failed With status 524.
this could indicate that a request to the server took too long to complete, resulting in a timeout. The error is often related to network issues, heavy server load, or a long-running process that exceeded the allowed time for a response.
Hi vijay sundaram,
I received this error in the Service Studio error log.
Hi @Jothikarthika - EONE
From service center, check how much time your data action (Aggregate/SQL) is taking. We had the similar scenario for high volume of data. Some test case was taking more than 2 minutes. We optimzed data retrieval plus increased timeout in module level (UI & CW).