Hi. We have had a new customer advise that the scanner does not work on their device. Are there any minimum camera specifications for this plugin that we can share with our users?
Hi there!
Do you know the brand, model, and operating system version of your customer's device?
Hi. We don't have this information. What we would really like if possible is the minimum specifications so that we can share them with users when they sign up.
Hi Alexandre? Is it the case that there are no specific minimum requirements? If so that's fine just good to know.
Hi Joe,
Yes, there are no minimum requirements, as it really depends on the device and the camera hardware it has.
Best regards,
Alexandre Jacinto