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João Rato
348
Views
8
Comments
Your license has expired. Please request a new license.
Question
Licensing
Today i discovered that in version 6, if your licence expires, the applications that were published in your server, don't work. The users can't use the aplications with the licence expired.
In my opinion, i think that is a bad option of Outsystem Team.
What do you think about this?
Best regards.
Gonçalo Borrêga
Hi João,
This behavior is not related to a particular version of the Agile Platform. It applies to all versions, based on the license agreement you have made with OutSystems. Take into consideration that the platform is not a code generator... It allows you to manage your entire code base, allows you to configure your applications in the several environments, and constantly monitors them, for auditing, troubleshooting and performance management. So I'd say there is a big (positive) impact in the way you RUN your applications when they are on being managed by the platform, which is why, if your license is not valid, both the applications and the platform will be disabled.
João Rato
Hi Gonçalo, thanks for your reply.
I see your point of view but i think that the applications should not be deactivated, because if you can't get the licence on time (for any reason), all your aplications stay ofline and the users can't work with them.
In oldest versions this was not happening. The applications continued online.
Best regards
Gonçalo Martins
Staff
Hi João (long time no see...),
In fact, in the past we could keep the application running when the licence expired,
disabling the deployment of new features and some more Service Center options.
I don't know the real issue here that led Outsystems to do this change.
I think that his a business case, since if you want to use the Agile Platform you should pay in time the license renewal, if not, you can follow the path to the detachment process.
I'm sure that Gonçalo Borrêga can explain this issue much better than me.
Kind Regards,
Gonçalo M.
João Rato
Tudo bem Gonçalo? Sim já vai um tempinho :)
Seems a business case was you said, but extremely rough, in my opinion.
Best regards Gonçalo
Gonçalo Borrêga
It is part of the subscription model, just as I'd expect from something I subscribe to (e.g. in a cloud service, if I don't renew, the machines go down; if I don't pay my electric bills, lights go down). OutSystems sends periodic "reminders", to give you enough time to obtain a new license key (we send it 90, 60, 30, 15, 5 and 1 day before the license expires) and if anything goes wrong, you can always contact us to get a license key that will keep things running until any problem disappears. But, just as Gonçalo mentioned, if you want to use the Agile Platform, you need to do it under the scope of your subscription.
João Rato
Ok,
in a perfect world, you are right.
But not always the things run as we want and the delays happen.
Best regards
Gonçalo Martins
Staff
Hi João,
In a perfect world, all the
bureaucracy
were
all
treated
on time
and the renewal
performed
immediately
,
so that
downtime
would be equal
to zero
. However we all know how the companies work,
even more
these days
with the
installed
financial crisis
on our economy.
Although I
perfectly understand
your
perspective and
mostly
agree
with them
,
we must be
well aware
of all the content
of the terms
of use
of any subscription
that we do
.
In addition
, the
Agile Platform
also
allows us to
make the "
detachment process
"
of
the application that
was
implemented with
it
,
getting
free
of
the
license (
though
I do not
advise it
because it is only
viable
in applications
simple and
not very flexible
,
the maintenance is much
more expensive
and
it has no
technical support
)
.
Not the answer you pretend, but is a kind of explanation of the facts.
Kind Regards,
Gonçalo M.
João Rato
True story Gonçalo.
You know a little bit the situation that we have here. Bureaucracy is something we have a lot.
Although i consider this, one more bad decision of Outsystems team, I think the positive points of Agile Platform continue to justify its use.
Best regards
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