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The Outsystems mobile app is not working after the platform upgrade.
Question

I have regenerated the app and fixed this issue, but we are trying to find a solution without regeneration. 

Any help in resolving the issue would be greatly appreciated.

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2025-01-14 14-18-30
Luan Cu

Hi anh @Khanh Nguyen Hoang,

I have faced this issue before and the reason is that Cloudflare keeps pulling the resources with the old hash code so it doesn't realize the new hash code generated after we've made the deployment or platform upgrade.

To resolve this issue we need to clear cache on Cloudflare and it will work properly again.

Hope it helps

Best,

Luan Cu

2022-12-28 12-37-38
Luis Dinis

Hi @Khanh Nguyen Hoang 


It's always a good practice to publish all factory after a platform upgrade.
Have you already done it?

https://www.outsystems.com/forums/discussion/53713/should-you-publish-with-full-compilations-after-cloud-environment-upgrade/

Regards,
Luís Dinis


2025-04-03 14-47-01
Khanh Nguyen Hoang

Thank you both, @Luan Cu and @Luis Dinis , for your prompt responses. 

I have identified the issue. It was caused by the Imperva script. After removing it, the app is now working fine.

Thank you.

Best regards,

Khanh Nguyen Hoang.

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