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Different permissions on each environment
Question

I am experiencing two issues, which may or may not be related, and they only occur in certain environments.I am working with a DEV, TEST, and PROD setup. Unfortunately, I am unable to share the OML file.

  1. The first issue involves push notification permissions on Android. In the DEV version, the app cannot gain access to notifications. However, as soon as I transfer the same code to the TEST or PROD environment, it works fine. I have not been able to identify any reason for this, but perhaps I am overlooking a setting or something similar?

  2. The second issue is related to a simple link in the app, which leads to a webpage containing more information about new updates. This works fine in both DEV and TEST, but as soon as I deploy to PROD, I get a 403 (Unauthorized access) error when clicking the link.

Could there be a setting or configuration I have overlooked that handles permission differences between environments? Any input would be greatly appreciated.

2021-01-04 08-13-48
Toto
 
MVP
Solution

Hi MBH,


1. Is your dev environment is internal (intranet) network ? does it have access to the internet ? if it have access to the internet, does it have whitelist / blacklist site ? does the environment behind proxy or similar thing ? does it have security hardening ?

This is the usual case from my experience (basically network access)


2. This should be similar, on your prod environment, does the link is behind proxy ? for example accessing intranet network ?



2024-12-18 16-06-42
Junaid Syed
Solution

Hi MBH,

This seems to be related to the certain configurations mismatch in service center or lifetime for the two environments. Please consult your infrastructure admin to compare the service center as well as lifetime configuration for both the environments, this should help you identify the root cause.

Hope it helps!

Junaid

2021-01-04 08-13-48
Toto
 
MVP
Solution

Hi MBH,


1. Is your dev environment is internal (intranet) network ? does it have access to the internet ? if it have access to the internet, does it have whitelist / blacklist site ? does the environment behind proxy or similar thing ? does it have security hardening ?

This is the usual case from my experience (basically network access)


2. This should be similar, on your prod environment, does the link is behind proxy ? for example accessing intranet network ?



2024-12-18 16-06-42
Junaid Syed
Solution

Hi MBH,

This seems to be related to the certain configurations mismatch in service center or lifetime for the two environments. Please consult your infrastructure admin to compare the service center as well as lifetime configuration for both the environments, this should help you identify the root cause.

Hope it helps!

Junaid

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Mbh

@Toto @Junaid Syed 

Thank you very much for the suggestions. I will investigate further based on this and let you know if I succeed.

Best regards!


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