Already my question has been existing. Kindly let me know if any one know the solution.
[Get Device Information] DeviceSerial is returning "unknown" since Android 10
Is there any other way to fetch the serial number of the device. Mention all your suggestion as well.
Thanks in advance for all the suggestion.
Hi @Dinesh M ,
Yes, since Android 10 the Hardware identifier is no longer possible (https://developer.android.com/identity/user-data-ids) and the recommended one is using Advertising ID.
I haven't test this forge component, but the description is fit. Maybe you can try this first ?
https://www.outsystems.com/forge/component-overview/8036/advertising-id-plugin-o11
Hi @Dinesh M
The issue you're encountering is related to Android's restrictions introduced in Android 10, which limit access to non-resettable hardware identifiers like the IMEI and serial number. As per these changes, access to the serial number is restricted unless the app is granted privileged permissions or is a system app.
Instead of relying on the serial number or IMEI, consider using other device identifiers that are available for public use. Like AndroidId ,UUID .
Regards ,
Rajat