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AI Mentor not analyzing my applications
Question
Application Type
Reactive

Hi Community,

I have this question regarding AI mentor studio for O11. When i go to the maintenance section, the screen keep displaying no data available. May i know what are some of the possible causes? Is it because the apps have not been push to UAT? Had already been developing my application for weeks now, and it's still showing this.

For the rest of the common applications, seems like they are not up to date too.

Thank you.


2020-11-25 10-45-32
Mostafa Othman
Champion

Hello Jun,

Usually we set up AI Mentor to analyze code of development environment. I think it may be your case also but you need to confirm that installation of code analysis probe of AI Mentor done on dev environment. If yes so nothing related to publishing your application to UAT environment.

You need also to check schedule of code analysis which may be one month (when Open AI Mentor check last sync and information icon next to it). 

You can also request sync by following this link:

https://success.outsystems.com/documentation/11/monitoring_and_troubleshooting_apps/manage_technical_debt/how_to_request_a_synchronization/


In case sync still not happening you need to check your firewall rules that allowing requests of AI Mentor. Check network requirements of AI Mentor in this link: 

https://success.outsystems.com/documentation/11/setup_outsystems_infrastructure_and_platform/setting_up_outsystems/outsystems_network_requirements/


If its still not working you can open support ticket 

2022-05-01 03-47-53
Jun Mun Chan

I have open support ticket...Turns out that it is because we had changed our hostname before. When that happens, we have to open support ticket for Outsystems to update at their end as well

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