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Integration logs

Hi All,

Is there any way to get the integration logs or any other logs of the previous months. 

2020-07-21 19-28-50
Rajat Agrawal
Champion

Hi @Lincy Thomson
yes you can get the logs from the service center


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Lincy Thomson

Hi @Rajat Agrawal 

Thanks for the response.

Apart from service center. These logs would be stored in a database entity right. Is there a systems DB entity which stores the logs of the previous month.

2020-07-21 19-28-50
Rajat Agrawal
Champion
2020-09-15 13-07-23
Kilian Hekhuis
 
MVP

There are 10 log tables in the database (and the same for other types, like error log and general log), but you cannot access them unless you have access to the database directly:

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Lincy Thomson

Hi Kilian,

Thanks for the response. 

I have some questions:

1. How and where to check whether I have access to the database

2. Do we need to use other tools to query/fetch data from the database.


Thanks,

 Lincy

2020-09-15 13-07-23
Kilian Hekhuis
 
MVP

Hi Lincy,

You only have direct database access if you're running on premise, and your DBA has granted you access. If you are running in the OutSystems cloud, you do not have access to the databases (unless you have made special provisions with OS). If you are running on premise, it's best to contact your DBA about this.

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Lincy Thomson

Hi Kilian,

Can we access the Database from the Lifetime if there is access or need a separate tool to access the Database tables.


Thanks,

Lincy

2020-09-15 13-07-23
Kilian Hekhuis
 
MVP

Lifetime is a tool for deploying applications, it has nothing to do with database access. Again, if you are running your infrastructure on-premise, contact your DBA or similar person who can arrange access to the database.

2026-02-16 05-51-10
Sahana K

Hi Lincy Thomson
1.Go to Service Center (https://<your-environment>/ServiceCenter).
2.Navigate to Monitoring > Integrations for integration logs. 
3.You can filter logs by date, but OutSystems only retains logs for a limited period 
4.If you have Lifetime and centralized logging enabled, you may find older logs. 
   Navigate to Lifetime > Monitoring to check system-wide logs.  

Thanks
Sahana

2025-08-07 06-30-56
Amit J
Champion

Yes, in OutSystems, logs are stored in system database entities. The platform maintains logs in tables that are rotated weekly, with each table corresponding to a specific week in a 10-week cycle. By default, logs are retained for 4 weeks, but this can be configured to retain logs for up to 9 weeks. While Service Center displays logs for the last two weeks, older logs within the retention period are accessible directly from the database.

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