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Getting Request Timed out error in postman
Application Type
Mobile, Reactive

Hi Everyone, 

I'm experiencing an issue when trying to access the AWS Recognition endpoints in Postman. I received a "Request timed out" error in the response section. I understand that this may not fall under the Outsystems concept, but I would like to know why this is happening. I've attached a screenshot of the issue below. 

Can anybody please help me on this?

Regards,

Chiranjeevi

UserImage.jpg
Chiranjeevi Balaji
Solution

Hi, I forgot to pass the https URL correctly. 

{aws_rekognition_base_url} = https://rekognition.aws.com

2023-01-19 12-23-07
Abhinav Shilwant

Hi @Chiranjeevi Balaji, ensure the URL you are using is correct and matches the region where your AWS service is deployed or make sure that your internet is stable and there is no firewall or VPN restrictions blocking the request.

Additionally, in the postman go to settings> general> request timeout in ms, and increase the time to a higher value.

Thanks,

Abhinav

UserImage.jpg
Chiranjeevi Balaji

Thanks @Abhinav Shilwant  for your help 👍

2026-02-16 05-51-10
Sahana K

Hi,

1. Verified the AWS base URL format.

2.Checked IAM permissions for rekognition:CreateCollection.

3.Tested network connectivity; other APIs work fine.

Or

1. Go to Authorization Tab in Postman.

2.Update Headers.

3.Use the Correct AWS Endpoint.

4.Ensure the Correct HTTP Method (POST) and JSON Body.


Thanks,

Sahana


UserImage.jpg
Chiranjeevi Balaji

Thanks @Sahana K  for your help 👍

UserImage.jpg
Chiranjeevi Balaji
Solution

Hi, I forgot to pass the https URL correctly. 

{aws_rekognition_base_url} = https://rekognition.aws.com

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