Hello, can you help me with this??I have thits problem Regards!
Hi @Luis Andrés Jara Vásquez , hope you're doing well.This error typically indicates that the PDF generation process is being triggered before the screen has fully loaded or rendered.
Hello!!!i'm using in the test the management of the component to generate the demo pdf
and with the example URL "/UltimatePDF_Management/SamplePDF" Run success
But with the copy of the screen in other module has error“/XXXXXX_Request_Form_EU/ApproversFlowLimitedV3”X/
Hi @Luis Andrés Jara Vásquez ,This is actually a common scenario when using Ultimate PDF across modules, and it usually comes down to URL accessibility, dependencies, or visibility issues.
Below are some ways to check and fix..
How to check:
If it’s not public, the PDF engine can’t access it and will fail silently or return an error.
Some options are:
– Allow Anonymous Access (for rendering only):
– Use Session Cookie (Advanced)
Security tip: Don’t expose sensitive data unless you’re handling session validation securely.
Wrap your target screen with a fake layout and remove all logic to test if the rendering engine works. This helps isolate whether the issue is in the screen’s logic or in the PDF engine setup.
Hope this addresses the issue.Thanks and Regards!
Hi @Luis Andrés Jara Vásquez,
To configure Ultimate PDF, adjust the Server Request Timeout setting (typically in milliseconds) to at least 5000 ms (5 seconds) or more, depending on your screen's load time. This allows the application sufficient time to fully render all elements before generating the PDF.
Utilize lifecycle events such as OnAfterFetch, OnAfterRender, or OnReady to ensure all necessary data is fetched and the DOM is completely rendered. Initiate the PDF generation only after these events to prevent incomplete or blank PDFs.
Hope this helps
Thanks
Hi Luis.
You have the same error as described in here: https://www.outsystems.com/forums/discussion/102315/ultimate-pdf-download-pdf-ultimate-pdf-error/
You will need to upgrade your platform to fix this error.
Hola Leonardo!!We are using the Versión 11.28.0 (Build 43201) from 03/06/2024. But the person in the link is using the version 11.24.0 from 13/11/2023.
I will try to update and i will write the result here!!!
Regards
Please note that version 15.0.1 should fix this issue, so if you install Ultimate PDF 15.0.1, you no longer have to upgrade the platform.
Hi Leonardo, i'm using the last version of the plugin (15.0.1) and i'm using the Ultimate PDF Management too.
The problem continue, some times runs ok, sometime has error.
y send a post and Inbox with the informationhttps://www.outsystems.com/forums/discussion/102315/ultimate-pdf-download-pdf-ultimate-pdf-error/#comment_Post448869