I built a workflow using Workflow Builder. I log in as a requester, Create a request, Log out, Log in as group member who receives the request, Return the request to the requester requiring form changes, Log out and then log in as a requester again I receive this message and can't show any of my requests
hi @Ali ElEsaily , hope you're doing well.please check log/error messages in service center, and share.thank you.
Hi @Wahaj Adil
This screen is generated by workflow builder without publishing any modules, So accessing service center log isn't available
Hi Ali,
That's not true, the Service Center error logging is always available. Check the Error Log and see if you can find this error, and check which module caused it and in which action.
Hi @Ali ElEsaily,
Could you please provide more details about the error by sharing service center log or share the OML file so I can better understand the issue?
Thanks
Hi @Aditi Saraswat
Hi @Ali ElEsaily This error occurs mostly when you are passing string to an integer datatype. If you have a variable with Integer datatype ensure that you are passing integer value.
Hi @Sangeetha Arumugam
Thanks for your support, I didn't do that but I'll figure out
Hi @Ali ElEsaily ,Its usually occurs when you're trying to convert or parse a string to another data type, and the string doesn't follow the expected format .Using functions like TextToInteger(), TextToDecimal() or some other conversion function, converting date format with invalid dates. Please validate you inputs request before parsing.
Hi @Venkatesaiya
Thanks for your support, No parses is used and all entered values matches input fields
Hi @Ali ElEsaily ,
Inspect filters/search logic: In the request list screen for the requester, check any logic that parses or casts strings — especially anything like TextToInteger(), TextToDate(), or direct data conversions.
Add exception handling/logging: Use error logs or breakpoints in Service Studio to trace where the error occurs and which input is causing it.
Guard against null/empty input: Add validation to ensure any values being parsed or displayed are in the expected format.
If possible, please share your OML file so I can review it in more detail.
Thank You.
Please check workflow builder variables and ensure that the request "Return" step is passing valid values.
Hi Mandar,
You are replying to a question posted in May. I doubt the OP is still waiting for an answer ;).