11
Views
5
Comments
Solved
Can't open modules
Application Type
Reactive
Service Studio Version
11.55.38 (Build 64325)
Platform Version
11.35.0 (Build 45040)

When attempting to open modules in my personal environment, the following message appears, preventing me from opening any modules.

I downloaded the oap file and checked its contents, but it did not contain any oml files.

I am unable to install components from Forge.


If you know of any solutions, please let me know.

Regards.

2025-09-04 06-33-37
Nikhil___Vijay
Solution

Hello @Yuki Saeki 

I was able to install and open this Forge component in my personal environment. If you still face any issues, you can raise a support ticket and the OutSystems team will assist you.

Regards 
Nikhil Kumar Vijay

UserImage.jpg
Yuki Saeki

Thanks for the advice.

I just sent a ticket to the support team.

UserImage.jpg
Yuki Saeki
Solution

Regarding this issue, it was resolved by submitting a ticket to the support team.

While the exact cause remains unknown, restarting the OutSystems service allowed the module to open.

For your reference.

2025-09-04 06-33-37
Nikhil___Vijay

@Yuki Saeki 

Could you please share the name and link of the Forge component you're trying to install? That way, I can check it directly in my environment and see if there’s a workaround or compatibility issue. 

Regards 
Nikhil Kumar Vijay

UserImage.jpg
Yuki Saeki

Thank you for your cooperation. I appreciate it.

The component I attempted to install is “DB Cleaner.” Here is the link:

https://www.outsystems.com/forge/component-overview/423/dbcleaner-o11

2025-09-04 06-33-37
Nikhil___Vijay
Solution

Hello @Yuki Saeki 

I was able to install and open this Forge component in my personal environment. If you still face any issues, you can raise a support ticket and the OutSystems team will assist you.

Regards 
Nikhil Kumar Vijay

UserImage.jpg
Yuki Saeki

Thanks for the advice.

I just sent a ticket to the support team.

UserImage.jpg
Yuki Saeki
Solution

Regarding this issue, it was resolved by submitting a ticket to the support team.

While the exact cause remains unknown, restarting the OutSystems service allowed the module to open.

For your reference.

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