I signed up for the Personal Edition and tried to use the AI Agent Builder by following the steps below.
https://success.outsystems.com/documentation/outsystems_developer_cloud/building_apps/build_ai_powered_apps/about_ai_agent_builder/using_the_ai_agent_builder/
However, in Step 2, where I was supposed to log in to AI Agent Builder using a browser, I received the error message "Review your information. Incorrect username or password." and was unable to log in.
The email address and password entered on the login screen with the path "/AIAgentBuilder/Login" are definitely correct.
I also tried the same steps as in this document in the ODC portal, logged in with an account provided by a company that has a contract with OutSystems, and was able to log in to the AI Agent Builder app without any problems.
Is the AI Agent Builder not available for individual sign-ups?
It's probably not the correct way, but I found a workaround.
It seems that if you sign up for the Personal Edition, you need to log in to the app using single sign-on with your Outsystems account, rather than using your email address and password.
So, I did the following:
First, create a reactive web app in ODC Studio and publish it. Name it TestWebApp, for example.
Then, assign TestWebApp to the End-user Role in the ODC Portal.
After that, open TestWebApp in a browser. By default, there are two buttons: "Log in" and "Continue with Built-in community provider." Click "Continue with Built-in community provider."
When you log in to OutSystems, you should be able to successfully log in to TestWebApp using SSO.
(Note that "Log in" does not always work with a regular email address and password.)
After successfully logging in, I opened AI Agent Builder in another tab in the same browser. Since the login session was still active, I was able to open AI Agent Builder.
Hi @Kobayang ,
Are you able to login in other applications in your personal environment with your account?
Thank you for your reply.
I opened the "Workplace Assistant App" in Apps and the "Customer Support App" I installed from Forge in a browser and tried logging in using the login button in the upper right corner.
I was unable to log in to either app.
(I had previously assigned roles to both apps in Portal's MANAGE->Users->End-user roles.)
It appears my login issue is not limited to AI Agent Builder, but is occurring across all third-party apps.
Apologies for this potentially novice question, but what else do I need to do besides setting up end-user roles to be able to log in to the above apps in Personal Edition using the email address I signed up with in ODC (which appears in the Users list)?
I believe there’s an issue occurring during the creation of the Personal Environment. It’s likely that your user isn’t actually present in the Users entity, even though it appears in the ODC Portal. Someone else faced a similar issue, you can check the solution I shared here: Invalid credentials trying to login to Directory app .