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Impact of Server Time Zone Differences Between O11 On-Premises and ODC
Question

Hello team

We are currently using O11 On-Premises and are considering using ODC concurrently.

For O11 On-Premises, we have set the server time zone to JST, but I believe ODC will be UTC.

If we use both, what kind of impact would arise from the differing server time zones between O11 On-Premises and ODC?

(Example: Time zones becoming misaligned when synchronizing data between O11 and ODC)


We are considering aligning ODC's UTC with O11 On-Premises' JST, but first we want to understand the impacts if we do not perform this conversion.


Your assistance would be greatly appreciated.

Thank you in advance.

2026-06-20 17-43-43
Sherif El-Habibi
Champion

Hello,

Based on what I know, ODC always uses UTC server time. If, as you mentioned, you are using a different time zone in O11, then this needs to be handled during the synchronization (migration) between O11 and ODC.

For example, if you are transferring data from O11 where the time is 01:00 of a record, when saving it in ODC for JST (UTC+9), you need to add the offset. So, 1 + 9 = 10, and the time becomes 10:00.

You can also refer to this: 

OutSystems Cloud and time zones

2024-10-05 13-30-20
Huy Hoang The

That's right, I think the time zone needs to be synchronized from O11. 

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Kazuna Fujimori

@Sherif El-Habibi  @Huy Hoang The


Thank you for your response.


I understand that the time zones between O11 and ODC must be synchronized.


I apologize for the additional question, 

but could you also clarify the following?

【Potential issues when time zones are not synchronized between O11 and ODC】

Examples:

・Execution timing of scheduled jobs or batch processing

・Data sorting order and chronological sequence of audit logs

・Time discrepancies during data integration


I've listed potential issues as examples above, 

but I'd like to enumerate problems arising from differing time zones when using O11 and ODC together.

If you are aware of any, I would appreciate your sharing them.

Thank you for your assistance.

2026-06-20 17-43-43
Sherif El-Habibi
Champion

Ask as many questions as you want.

For this, I believe everything is triggered based on the configured time. For example, if you set a timer to run at a specific time in Service Center, it will run at that exact time UTC zone since Service Center itself operates in UTC. The same applies to the ODC portal, as both run on UTC time.

What you can do is store your own value in the database, for example by modifying the Next_Run of a specific timer.

In short, everything that is saved or executed on the backend side is executed using the UTC time zone unless it is modified before being saved.

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Kazuna Fujimori

@Sherif El-Habibi


I was able to confirm the specifications, and it was very helpful.

Thank you for your prompt response as always.

2026-06-20 17-43-43
Sherif El-Habibi
Champion

You’re very welcome anytime 😁.

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