I scheduled my exam 48 hours in advance, as recommended by OutSystems, but there are now less than 24 hours left and I still haven’t received the confirmation email with the exam details from Prometric. What I do now if Prometric don't response my e-mail until tomorrow?
After submitting a ticket to Prometric, they sent me an email with the details an hour later. Thank you all.
Hello,
Did you check your Spam, Promotions, Social, or Updates tabs? Sometimes the email shows up in one of those instead of the main inbox (Primary).
Yes, I did, but there's no Prometric information. Other times I took the exam I always received it almost immediately, and it's been more than 24 hours and I haven't received anything, even though my profile shows it as scheduled. I won't be able to take the certification without the information. I'm waiting for Prometric to respond to my ticket by tomorrow.
Hi @Magali Oliveira ,
You can connect with Prometric support or send an email to training@outsystems.com mentioning your case.
Thanks,
Dhanasingh Dennison T.
I will try send e-mail for training, thank u.
Check the below link as well for support with prmetric:
https://www.prometric.com/get-testing-support
Regards,
Manish Jawla
Hi @Magali Oliveira
You can check below post and raised ticket to support:
https://success.outsystems.com/support/outsystems_community/training_and_certifications_support/did_not_receive_the_exam_appointment_confirmation_email/
I hope this helps
Thanks