Cannot Login Using Default Login Function

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Daus Shah

Question

Reactive

Application Type

Reactive

I created a user manually inside the Users screen.

However, when I try to login the user using the default login function inside an application, it returns invalid username/password error.

13 Feb

Huy Hoang The

Hi @Daus Shah ,

I think u need check again, UserName, Password, Role, ...

13 Feb

vikas sharma

Champion

Hi,

I don't think there should be any technical issue. You just need to check below pointers.

Entered username password are correct and user is active.
You have role assigned (permission) for the application, although it should not stop login you will see invalid permission page.
You didn't set any other user provider except Users in the applicaiton.

regards

13 Feb

1 reply

20 Feb

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Daus Shah

Hello @vikas sharma ,

1. I have key in the same username and password as per when I created it. User is active.

2. I have assigned the role in the users module.

3. Yes, the user provider is set to Users for the application.

However, I do have an external authenticator being configured (Microsoft Entra). But the logic to login are separated.

The default login using the top login button, and the authentication is using the other one. The AD login is working fine, but the default login are not working.

20 Feb