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Black Screen when switching between tabs in Service Studio

hi

i have service studio 11.55.67

when i have several tabs open and click on a tab i haven't been in for a while the screen is black (has not rendered)

i have to click off the tab and back on to it

has anyone else seen this issue?

thanks

2018-12-10 12-16-21
Goncalo Duarte Almeida

Hello @Graham Walker 

Could you please share more details about the behavior you’re experiencing, or provide the OML where the issue occurs? 

That would allow us to take a deeper look and better help you identify the problem.

2023-10-21 19-42-11
Tousif Khan
Champion

On my Mac I usually encounter this issue when I have multiple tabs opened, my OS got suck, then I need to keep waiting till it returns, normally it takes around a minute or two studio come back from black screen.

Thanks
Tousif Khan

2023-10-31 07-36-11
Marlies Quaadgras
Champion

I also experience this behaviour. 

Most of the time, when i only move my mouse, the screen appears

2023-09-06 07-26-35
Sudip Pal

Hey Graham, I also face this issue. Not very frequently but still it exists. Thanks

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