Hi suport team,
May ios mobile app is using AppShield latest version 1.17.0 and MABS is 12.0. After I compile and upload to TestFlight and install it. I got the crash immediately after open the app on iOS only.
I am trying add configuration like this to check the error code in ExitOnURL.
"setting": {
"AppShield": {
"ExitOnURL": "https://mydomain.com",
"BlockUntrustedSigner": false,
"BlockDeveloperMode": false,
"BlockDebugger": false,
"ApplicationSignerCertificate": "ME86HPPKRW"
}
But after it crash and terminate the app. I can not see it open the ExistOnURL that I configured.
I try to remove the Appshield reference from my app and then upload to TestFlight again and it works.
So I don't think the issue because my ios Cert and Provisioning profile issue.
Could you please suggest any way that I can identify the crash?
Or there is any limit from ios for latest AppShield version and MABS 12.0.
Could you please share your advice in this case to see how we can fix this issue for ios mobile app?
Thanks a lot!
Hi @Hien tran
If you are using a MAC, you can try to get the logs, it will give u clear history where it is crashing. I believe that is the way you can able to figure out the exact issue.
Also please make sure if you are using third-party plugin. you need to follow Custom obfuscation rules .
{ "preferences": { "global": [ { "name": "AppShieldObfuscationRules", "value": (bases64-encoded rules) } ] } }
Try to generate logs, if possible
Thank you.