How is your experience with the OutSystems Community?
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personal environment was deleted due to inactivity

I can't create a new environment because the button is disabled. Does anyone know how to solve this problem?

UserImage.jpg
Ana Vaz
Staff
Solution

Hi Raquel and Kilian,

apologies for the late response but it seems that my reply last week didn't go through.

We had an issue that prevented community users from being able to request a new Personal Environment and it was fixed on the 17th, I believe. 
What you experienced Raquel wasn't a delay in the process, but in fact a bug that was impacting Personal Environment requests for a few days.

Best regards,

Ana Vaz

2020-09-15 13-07-23
Kilian Hekhuis
 
MVP

Hi Raquel,

Did you click the "download a backup" link?

2023-03-18 19-02-28
Raquel Gomes

Yes, the button became enabled after 2 days.

2020-09-15 13-07-23
Kilian Hekhuis
 
MVP

Weird that it took so long, but I'm glad it became available. I'll ask OutSystems why this happened.

UserImage.jpg
Ana Vaz
Staff
Solution

Hi Raquel and Kilian,

apologies for the late response but it seems that my reply last week didn't go through.

We had an issue that prevented community users from being able to request a new Personal Environment and it was fixed on the 17th, I believe. 
What you experienced Raquel wasn't a delay in the process, but in fact a bug that was impacting Personal Environment requests for a few days.

Best regards,

Ana Vaz

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