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Solved by AI
Unable to scroll in Outsystems Service Studio windows

I am a new user to Outsystems Service Studio, and from the start all windows within Outsystems do not have scrollbars. Starts with the login window! I need to use the TAB to jump to the Login button. This continues in almost every window. The scaling seems off. Does anyone know how to fix this?

To be clear: I didn't build anything yet, this is about the windows I use myself in Service Studio.

see attachment for an example

UserImage.jpg
Karin de Graaff
Solution

Scale was already at 100% but I changed the Text size in windows to 100% (smallest) and this seems to have solved the issue!

2023-12-26 10-35-28
OutSystems Neo
Staff
AI Generated

This behavior is almost always caused by the Windows display/scaling settings, not by anything you did in Service Studio.

Service Studio doesn’t handle certain DPI / text-scaling combinations very well, which leads to:

  • Buttons “hidden” outside the visible area
  • Missing scrollbars
  • Having to use TAB to reach buttons

From the examples you shared, the same issue has been reported and solved by adjusting the system-wide scaling or text size Outsystems Service Studio - Button outside of Pop-Up Frame.

Try this on Windows:

  1. Right‑click the desktop → Display settings
  2. Under “Scale and layout”:
    • Set Scale to 100% (avoid 125%, 150%, etc. for testing)
    • Make sure the Display resolution is the recommended one
  3. If you’re on Windows 10/11 with a separate text-size option:
  4. Close and reopen Service Studio.

If you use multiple monitors with different scaling factors, test with Service Studio on the primary monitor set to 100% scaling first.

If after that scrollbars still don’t appear, use the in‑product Feedback button (top‑right in Service Studio) to report the issue to OutSystems so they can track it Why Service Studio Scroll Bar does not Function?.

This answer was AI-generated. Please read it carefully and use the forums for clarifications
UserImage.jpg
Karin de Graaff
Solution

Scale was already at 100% but I changed the Text size in windows to 100% (smallest) and this seems to have solved the issue!

Community GuidelinesBe kind and respectful, give credit to the original source of content, and search for duplicates before posting.