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james gladwyn
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Platform Server Serial Number changed for no reason!
Question
I have been using Service Studio / Platform Server Version 8.0.0.12 without issue for a week or so with an Enterprise 600 license generated for my serial number.

Then for some reason the serial number has changed and now i cannot work on my projects!  As far I am aware nothing has changed.  I have restarted my machine however this didn't cause problems in the past.

Does anyone know why this might have happened?
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30 Sep 2013
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2017-01-10 15-48-58
Hélio Dolores
Staff
Hi James,

For this kind of issues please contact OutSystems Support directly.

Hélio 
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30 Sep 2013
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2011-06-15 10-51-22
Joop Stringer
Do you use a virtual machine and is your MAC address changed on your network card ?
That might be one of the reasons ...
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01 Oct 2013
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2013-04-11 13-20-31
Thiago Costa
James,

I had the same issue and it was related to the LAN and WLAN connectors. When i was using the Wireless adapter i had a serial number. When i plugged the cable i had another. As Joop mentioned, the MAC address seems to change, and it's used by OutSystems to generate the Serial Number/Activation Code.
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02 Oct 2013
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