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Tammy Sager
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agile hanging
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How-to
Hi
When I click one link in my app it has suddenly started hanging.  It will, after 15 minutes, finally open the requested espace.  I can't figure out how to troubleshoot this isse.
However, I did notice that there are a lot of email errors at the same time as this issue occurs.  I don't know why these email would attempt to send at that moment.
So, how can I troubleshoot this?  Also, how do I configure how often and for how long the emails try to resend?  How do I just kill them?
thanks
Tammy
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16 Jan 2014
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Tammy Sager
seems like it didn't save my screen capture the first time
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16 Jan 2014
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2019-11-12 17-31-26
Justin James
 
MVP
Tammy -

Click the details for the "Request timed out." line.

Likely culprits:

* Infinite loop in the code
* Network connectivity issues

J.Ja
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17 Jan 2014
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Tammy Sager
Thanks
I don't think it's network connectivity becasue everything but this link works as it is supposed to
I don't think it's an infinite loop but i can't check because I put a break in the preparation of the espace i'm linking to but it never goes there :(
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17 Jan 2014
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2019-11-12 17-31-26
Justin James
 
MVP
Tammy -

Debugging across eSpaces has a couple of... surprises... for those who haven't done it before. Are you following the procedure for doing that? Or did you just set a breakpoint in the other eSpace?

J.Ja
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18 Jan 2014
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2011-06-15 10-51-22
Joop Stringer
do you use any virus software like Kaspersky ??
Disable it and then start debugging :-)
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19 Jan 2014
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2014-09-04 01-10-12
Mark Bayles
Maybe a large query on a database?

Would be best if you can you post a screen shot of the link and then the preperation screen of where the link points to so we can take a look?
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19 Jan 2014
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Tammy Sager
Thank you all for your replies!
Justin made me realize that the preparation in the current screen wasn't the only one...there were a couple of web blocks with their own preparations in another espace! 
seens one of those preparations had a loop that would misbehave the first time it ran
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22 Jan 2014
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