Problems in the Pop3 connection feature in the application Cases

Problems in the Pop3 connection feature in the application Cases

  
Hello everyone,

I'm having a problem with the feature available in the application Cases, where we should be able to connect to an Exchange account and get information from appointments and emails.
However I'm not able to connect to my account (Outlook 2010).
When I use the Richmail action "Pop3TestAccount" to test the connection, the action don´t stop the process during a lot of time and in the end it throws the following error message - "Input string was not in a correct format.".



Can anyone help me on this? I need to connect to the account and also be able to get all the emails and more important, all the calendar appointments.

Kind Regards,
NT
Hi

The protocol you use depends on whether you are connecting securely or not.
If you are connecting non-securely (typically on port 110) you want to use "None". If you are communicating securely on port 110, you will typically want to use TLS. If connecting securely (typically 995) you will want to use either SSL2 or SSL3.

Cheers,
Acácio