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13.1 Restrict User Access to the Application
Question
Hi Everyone

Having an issue on this one, the administrator credencials aren't working for me. I get an invalid login error...

Any help would be much apreciated.
2023-05-18 09-00-19
Ricardo Vaz Alves
Hi John-Paul

Are you using a personal environment? If so, try performing the login with the credentials you used when asking for your personal environment. That should do the trick.

Regards,

Ricardo Alves


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Joaquim Gonçalves
Hi,

Just a question that came to me while watching this video: in the editor, is there any way to change the same property value for multiple components at the same time?

I've tried to select multiple web screens to uncheck the Anonymous role and it isn't possible.

Kind regards.
Joaquim

2020-03-05 15-52-45
André Vieira
Staff
Joaquim,

So far there's no such accelerator :(
By the way we have a place for you to share these great ideas here: https://www.outsystems.com/ideas/
It would be great if you could search first if this suggestion is already there and then vote on it ;)
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Joaquim Gonçalves
Thanks for the tip. I'll look before I ask :)
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Wai Chan
Hello,

I get "There was an error processing your request. Please try again later..." error when redircted to the login page. I can login from the Contacts or PurchaseManagement applications. When I open the Customer Support page, I get the session (from the Contacts/PurchaseManagement login) but I cannot logout from the Custom Support page.
2020-03-05 15-52-45
André Vieira
Staff
Hi Wai,

Can you share your application with us?
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Wai Chan
Hello Andre,

Please see attacment.
CustomerSupport.oml
2020-03-05 15-52-45
André Vieira
Staff
Hi Wai,

The issue is that you have changed the theme of the Web Flow and not the theme of the application. Consequence of this (as stated in the warning in have on the TrueChange pane) is that errors are not being handled. When you log out the what happens is that you try to enter the same page in which you are but you get a security exception because you are not signed in. It is this exception that redirects the user to the Login page. But this only happens if the exception is catched in the web flow.

If you look into the CustomerSupport theme you will notice that the Error Handling Flow property is set to Common. This means that the Common web flow handles these exceptions. You will also notice that the base theme is in fact the London theme. And if you select the MainFlow you will notice that you have set the web flow theme to use the Chicago theme (from RichWidgets). The Chicago theme does not have a Error Handling flow..... I hope I'm not confusing you :/

Anyway to fix all this, go to the theme and set the Base theme to Chicago. On the MainFlow web flow clear the theme property so that you use the theme of the application.

Cheers
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Breno Sobral
Hello Andre,
here in my workspace don't appear the option to go to create the users to enter in my application,only appear's Administrator logout :(
2020-03-05 15-52-45
André Vieira
Staff
Breno Sobral wrote:
Hello Andre,
here in my workspace don't appear the option to go to create the users to enter in my application,only appear's Administrator logout :(
Hi Breno,

I'm not sure I follow you... To create users you have to open the Users application, you should find it in https://<your server>/Users. Is that it?

 
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Breno Sobral
Andre,
in video 13.1 he create a new user in application.He acess link costomer support and go to users and create,but here in my service studio  don't appear this option when i compile the application only appear Administrator Logout
Breno Sobral wrote:
Hello Andre,
here in my workspace don't appear the option to go to create the users to enter in my application,only appear's Administrator logout :(
Hi Breno,

I'm not sure I follow you... To create users you have to open the Users application, you should find it in https://<your server>/Users. Is that it?

 
 
 
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Breno Sobral
Ok Andre,is it,thank you, another question, why the link to access this for any page don't apper in my service studio ? :(

And i have a finally question, is possible to set a .com url to my application, why i do that ?
2020-03-05 15-52-45
André Vieira
Staff
Hi Breno,

The Users application is a system application and therefore it doesn't appear in Service Studio since you can't change it.
Regarding the .com url if you are using the personal environment I suggest that you read the FAQ here https://www.outsystems.com/faq/personal-environments/.

Cheers
2015-06-03 11-08-39
Élio Machado
John-Paul Silva wrote:
Hi Everyone

Having an issue on this one, the administrator credencials aren't working for me. I get an invalid login error...

Any help would be much apreciated.
 Try the credentials that you use to reg. in the outsystem plataform
 
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Mikro Price
Hello,

I'm wondering why on my service studio the "link" to create another user where not on the header of my application but on this video the link is existed if you are logged in.

and I'm using the latest service studio.
2020-03-05 15-52-45
André Vieira
Staff
Mikro Price wrote:
Hello,

I'm wondering why on my service studio the "link" to create another user where not on the header of my application but on this video the link is existed if you are logged in.

and I'm using the latest service studio.
Hi Mikro,

The application switcher (the widget used in the video to switch applications) is no longer part of the default page template. You can just access https://<your environment>/Users to create new users. 
 
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Ilham Rania
Hello

i have Four Users in my application and i have one page " Unite Detail" each user should acces et this page but in deferent UniteId but i don't know how can i manage this prob i followed these  Model 13 step by step but i don't found what i want ..

 as you'll see at this attachement please i hope to help understand my issus
best cheers 
Responsable CULTURE.png
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Ilham Rania
there is the other attachement so what exactly i don't know is how can i affecet this Role or this page to each Users with deferent UniteID??
Responsable AGRUME.png
2020-03-05 15-52-45
André Vieira
Staff
Ilham,

What you want to achieve is not page access it is content access. You give a role to the users that can access that page but then you have to add some logic in the preparation of the screen to validate if the user can access that record based on the input parameter.

I hope this helps.
Cheers
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Ilham Rania
Hello 

I lost the Administrator role so how I can recover because i need to create the Users and affect the roles to the Users but now i can't so if there is a way please help

best cheers
Permission Adminstrator.png
2020-03-05 15-52-45
André Vieira
Staff
Ilham Rania wrote:
Hello 

I lost the Administrator role so how I can recover because i need to create the Users and affect the roles to the Users but now i can't so if there is a way please help

best cheers
Hi Ilham,

Reach out to success@outsystems.com. I think can help you on that subject. 
 
2021-07-27 12-03-01
Claudio Ezequiel Ramos Portillo
Invalid login with the user and password default admin. What's the solution?
2020-03-05 15-52-45
André Vieira
Staff
Hi Claudio,

Has indicated on the callout we have on the video around 3:19 if you are using a personal environment you should use your own credentials instead of admin/admin.
2021-07-27 12-03-01
Claudio Ezequiel Ramos Portillo
André Vieira wrote:
Hi Claudio,

Has indicated on the callout we have on the video around 3:19 if you are using a personal environment you should use your own credentials instead of admin/admin.
 Thanks André, problem solved.
 
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