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Eduardo Ribeiro
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Restore Outsystems Cloud
Question
Personal Environment
Hi all,

After creating a new user with "Developer" Role i can't do anything in my service center. Im getting the following error alot: "Your server license has been invalidated as it does not allow Users not belonging to the Administrator Role. Please grant all Users with the Administrator Role or contact OutSystems for a license upgrade."

The weird thing is that, with my license, i think i wasn't even supossed to access Lifetime to create new users. When i try to change the Role of the new user i get the same error so im kinda stuck =)

Is there a way to fix this, or to do a full reset to the cloud, to default settings? I don't mind losing all its content, i just need it operational.

Thanks for the help =)

Best regards,
Eduardo
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06 Oct 2014
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2023-05-18 09-00-19
Ricardo Vaz Alves
Hi Eduardo,

We are trying to identify what the problem was. In the meantime, we are working on fixing your personal environment. I'll let you know when it's operational again.

Regards,
Ricardo Alves
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07 Oct 2014
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