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2012-08-24 04-32-41
Juan Carlos Elorde
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3Comments
Licensing Error
Question
Just today, we are encountering this error:

Licensing Error: An error occurred while flushing properties: Root element is missing. Partial properties content is: '' (length: 0)

[1] Root element is missing. Partial properties content is: '' (length: 0)
   at OutSystems.Activation.Logic.Properties.FlushProperties()

[2] Root element is missing.
   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
   at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
   at System.Xml.XmlDocument.Load(XmlReader reader)
   at System.Xml.XmlDocument.LoadXml(String xml)
   at OutSystems.Activation.Logic.Properties.FlushProperties()

-Env-
eSpaceVer: 0 (Id=0, PubId=0, CompiledWith=8.0.1.7)
RequestUrl:  (Method: )
AppDomain: CompilerService.exe
Path: C:\...\PS\
Locale:
DateFormat: yyyy-MM-dd
PID: 1700 ('CompilerService', Started='10/13/2014 8:44:30 AM', Priv=228Mb, Virt=946Mb)
TID: 8
Thread Name: Activation 'EndUsersSessions' Thread
.NET: 2.0.50727.3655

This happens twice every five minutes. The License is still within limits (Users and SU). Any ideas?
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24 Nov 2014
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2012-03-16 12-21-09
João Rosado
Staff
Hi JC,

Did you have some disk problems? Like out of space?
Try this:
  1. Stop all the Outsystems services
  2. Delete the file: C:\Program Files\OutSystems\Platform Server\OutSystems.Properties
  3. Start the Services.
Regards,
João Rosado
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24 Nov 2014
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2012-08-24 04-32-41
Juan Carlos Elorde
Disk Space, not likely as I just recently cleared out temp files.

I will try that on our EOD and post result here.
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24 Nov 2014
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2012-08-24 04-32-41
Juan Carlos Elorde
It seems that it fixed it. Any possible reason that caused it (for prevention)?

Thanks by the way.
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24 Nov 2014
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