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2021-11-19 03-12-58
Tom Hall
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3Comments
Popup window does not open
Question
Browsers
OutSystems UI Patterns
Hi Guys,

I have been working with popup lately, when I open them on my laptop in a chrome browser there is no issue. However if i attempt to open them in IE it simply starts to open, then closes.

Similar to this when my colleague attempts to open either of these popups in any browser there is just nothing.

Thanks
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08 Dec 2014
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2020-09-11 18-53-44
Stacey Levine
Hi Tom , Check the security required to view the page of your poo up. Easy thing to miss and sounds like what you are experiencing. Stacey
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08 Dec 2014
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2012-10-08 11-59-27
Guilherme Pereira
Staff
Hi Tom,

Like Stacey said check the roles on the popup screen (thats usually the nº 1 reason).

If its not that, you may also want to look into the error log in the management console to make sure that no exception is being thrown in the preparation of the popup screen (also a common cause for the behavior).

Cheers,
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08 Dec 2014
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2019-11-12 17-31-26
Justin James
 
MVP
Tom -

To elaborate on what Stacey said...

The setting for SSL on the popup MUST match what is on the page calling it. So if the popup is set to HTTP Security = "SSL" the page must be "SSL" as well.

J.Ja
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08 Dec 2014
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