Hi Hemalatha,
Thank you for your contact.
For you to get faster and better support with your Personal Environment you can contact success@outsystems.com reach out in support portal. There is a team that is handling these kind of issues as the one you've reported.
Looking at our internal records everything seems to be fine and we even have successfully deployed a "Test" application on your environment.
To help you out with this, can you answer a few questions?
Thanks in advance,
Nuno Parreira