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Weird error when trying to use my personal environment on Outsystems 10

I woke up my personal environment, in order to test Outsystems 10 before we upgrade our apps in our company. The first time I tried to open OS 10, the following error showed: "Environments that are in the OutSystems Cloud should be connected to LTCC.". After that, I just see a blank environment, with no options to create new applications nor to do anything.

Please help!

2014-03-25 16-31-01
Rui Covelo
Staff
Solution

If you're having problems with your personal environments, please open a support case so that our support teams can look into it. Thank you!


https://success.outsystems.com/Support

2018-06-11 09-12-53
Rodrigo Coutinho
Staff

Hello SamyCode,

That's odd... I'm guessing this is specific to your environment, since I went through the process with my personal and it seemed to work.

Could you please let me know the address of your personal environment?

Thanks,
R

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Hunter Hutson

Rodrigo Coutinho wrote:

Hello SamyCode,

That's odd... I'm guessing this is specific to your environment, since I went through the process with my personal and it seemed to work.

Could you please let me know the address of your personal environment?

Thanks,
R

Corinth, MS


2014-03-25 16-31-01
Rui Covelo
Staff

Hello Samy!


I have found a personal environment with the problem you described and fixed it. Can you confirm if you still have that problem?

2016-10-10 13-14-43
SamyCode

Rui Covelo wrote:

Hello Samy!


I have found a personal environment with the problem you described and fixed it. Can you confirm if you still have that problem?

Thank you Rui. Don't know what you did, but it seems to be working now.


2014-03-25 16-31-01
Rui Covelo
Staff

SamyCode wrote:

Rui Covelo wrote:

Hello Samy!


I have found a personal environment with the problem you described and fixed it. Can you confirm if you still have that problem?

Thank you Rui. Don't know what you did, but it seems to be working now.



It's a glitch we have identified but are still rolling out the definitive fix. 

2017-07-15 18-41-36
Sachin Mahawar

Hello Rui, I am facing the same issue as Samy, Could you please help me in with it.


Thanks!!

Sachin

2014-03-25 16-31-01
Rui Covelo
Staff

Sachin Mahawar wrote:

Hello Rui, I am facing the same issue as Samy, Could you please help me in with it.


Thanks!!

Sachin


Should now be ok Sachin.




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Sharad Patel

Hi Rui,

I also have this same communication error problem, "Environments that are in the OutSystems Cloud should be connected to LTCC."

Could you provide any help on this?

Thanks

Sharad

2014-03-25 16-31-01
Rui Covelo
Staff

Hi Sharad,


Your environemnt should be ok now.

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safetyalert ops

Hi Rui,

I woke up my personal environment this morning but I'm not ale to connect to it.

The Service Studio gives me a timeout when connecting and when I use the Manage App from my Home page I got a Bad Gateway error message.

I have one application running there that was last time accessed 3-4 days ago.

Best regards,

Pedro


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Emerson Bautista

Hi Rui, can you fix my personal environment so i can start my online tutorial of outsystem. Thanks.

2014-03-25 16-31-01
Rui Covelo
Staff

Can you check if it works now?

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Emerson Bautista

Rui Covelo wrote:

Can you check if it works now?

It's now working! Thanks, Rui!


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safetyalert ops

The personal environment seems to be working now.

Thank you.

Pedro

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Tiago Gomes

i have the same error: "Environments that are in the OutSystems Cloud should be connected to LTCC."

2016-12-21 11-01-03
Vishakha Jaiswal

Ive Error: There was an error contacting ".........outsystemscloud.com"    More Information: "Exception on Worker Thread."

Need help.

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Eduardo Chaparro

i have same error!!! need help to start!!

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Jonathan Slik

Rui can you also help me i have the same problem

2019-03-29 12-14-31
Bruno Paiva Lima

Hi! I Have the same error. Please Help me!

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Pepijn Kuijper

Same error here!

2020-01-10 12-54-40
Arran Miller

What is the fix to this error?

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Marcus Moreira

Rui, I have the same. How can I fix it ?

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Aloysius Toga

Rui, I have same problems.

Server was unable to process request. ---> Environments that are in the OutSystems Cloud should be connected to LTCC.

How can I fix it?


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Prajjwal Rai

Rui,

My environment was working fine a few hours ago but now I am getting the LTCC error. Could you please take a look at it?

2014-03-25 16-31-01
Rui Covelo
Staff
Solution

If you're having problems with your personal environments, please open a support case so that our support teams can look into it. Thank you!


https://success.outsystems.com/Support

2019-02-11 10-46-13
Filipe Simões

Hello, 

I have the same problem, "...OutSystems Cloud should be connected to LTCC".


Need Help.

Thanks

Filipe

2014-03-25 16-31-01
Rui Covelo
Staff

Filipe Simões wrote:

Hello, 

I have the same problem, "...OutSystems Cloud should be connected to LTCC".


Need Help.

Thanks

Filipe


Please open a support case so that our support teams can look into it. Thank you!


https://success.outsystems.com/Support

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Hunter Hutson

SamyCode wrote:

I woke up my personal environment, in order to test Outsystems 10 before we upgrade our apps in our company. The first time I tried to open OS 10, the following error showed: "Environments that are in the OutSystems Cloud should be connected to LTCC.". After that, I just see a blank environment, with no options to create new applications nor to do anything.

Please help!

what happened when you woke up what did it do??????????


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AbidAli Suthar

Hello Rui,

I'm facing the same issue. Not able to connect to my personal outsystems environment.

Thanks,

Abidali

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Chibuzor Nwankwo

Hi, I am having the same issue. 

"Internal Error
Environments that are in the OutSystems Cloud should be connected to LTCC."

2014-03-25 16-31-01
Rui Covelo
Staff

Please open a support case so that our support teams can look into it. Thank you!


https://success.outsystems.com/Support

2022-10-05 12-45-48
Shakil Khan

Hi,

Same issue here. Opened support request already, still waiting to get it fixed...

Shakil

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